Support Worker

3 weeks ago

London, United Kingdom Thames Reach Full time

**Job Summary**

Role: Support Worker - Bermondsey Project

**Salary**: £30,859 per annum

Hours: 37.5hrs (Shifts Monday - Sunday)

Location: Southwark (Bermondsey)

Closing date: 26/05/2024

Interview date: 04/06/2024

Whatever your experience of street homelessness and its impact on people’s lives - personal or professional - when you join the Thames Reach team as a Support Worker with the Bermondsey Project, we’ll make the best use of all your understanding, compassion, and commitment.

About us

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role

Thames Reach’s Supported Housing is comprised of Accommodation, Housing First, Navigator and Move on services supporting people to make real and lasting change in their lives. People may present with complex mental health, offending histories, drug and alcohol needs.

We are looking for a Support Worker to join the Bermondsey Project team.

You will:

- Engage with people who have severe and enduring mental health issues to develop plans to move towards independence.
- Offer tailored and holistic 1:1 support, enabling people to develop their independent living skills.
- Embrace the ‘whole team approach’, working with colleagues and partners to reduce risks, support people to meet their goals and build aspirations.
- Be responsible for good quality housing management, including rent and arrears management, health and safety quality assurance/compliance.
- Supporting people to move on to appropriate accommodation, and to access education training and employment (ETE).

To succeed as the Support Worker, you will have:

- Excellent communication skills
- An empathetic and trauma-informed approach
- The ability to work in collaboration, with the people in the services, your team, internal and external organisations
- Skills to ensure accurate data collection, recording and maintenance of an up-to date case management system
- Working effectively with people that have a range of support needs using a person centred, outcome-based approach

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

- Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata).
- Pension - we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance - four times your annual salary and critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

**Job Profile**

JOB PROFILE DOCUMENT

**Location**

Bermondsey - London

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