Homelessness Support Worker

6 months ago

Birmingham, United Kingdom Midland Heart Full time

**The Role**
We have a great opportunity for Homelessness Support Worker to join our Independent Living function as we set up a new operational team. This is a great opportunity for people-focused individuals who are passionate about making a difference within their local community.
- We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (_The Times_)._

This role is located at our Independent Living Scheme, The Snowhill. This is at the heart of the City Centre and has excellent transport links as well as access to shops, cafés and resaurants

As a Support Worker you will be a crucial part of the front-line team in our services. You will be allocated a caseload of young, vulnerable people facing homelessness (ages 18 - 25) who you’ll provide support and advice to, helping them on the path to living independently. These schemes are home to low to medium needs individuals who may have previously faced challenging circumstances or have experienced trauma.

Shift patterns for this role will rotate between 07:00am - 6:00pm & 10:00am - 09:00pm with some weekend work included and Bank Holidays.

**Your day-to-day responsibilities will include**:

- Provide advice and support to vulnerable individuals facing homelessness.
- Provide support to customers around accessing health services and employment.
- Produce support plans and conduct regular meetings with an allocated caseload of customers to ensure they stay on track.
- Engage with homeless services and liaise with the Intensive-Housing Management team when necessary.

**Who are Midland Heart? **We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you’ll be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

**What's on offer?** We have a whole host of benefits which can be taken advantage of by our employees - these include 25 days annual leave, up to 8% matched pension contributions and access to our Brilliant Benefits portal which will bring you discounts on your shopping To find out more, please click here.
- We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role._

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