Credit Control Clerk Option to Wfh and Office

6 days ago

Ashford, United Kingdom Office Angels Full time

**Job Title**: Credit Control Clerk *WFH or the Office*

**Location**: Ashford, Your training will be office based and then you have the option to work from home. Your next Manager has asked that you visit the office twice a month to catch up.

**Salary**: £24,431

**Hours**:Monday-Friday, 8:30am-5pm with 1 hour for lunch

1 in 8 weeks working 7:30am-4pm

1 in 8 Saturdays 7am-2pm with a day off during the week

**Your new company**:
A corporate global company with a stunning London style Head office. The company we're recruiting for would like to recruit a talented, collaborative and confident, Credit Control Clerk to join their friendly Finance team.

**Benefits of working at this company**:

- You'll work as part of a great team and company
- They have a real focus on their brilliant people
- You can develop a career within this company and they will help you achieve your aspirations
- They offer clear career paths and learning programmes which they will support you with every step of the way
- Pension
- Healthcare
- Free parking
- Subsidised canteen
- Brilliant reward and recognition scheme,

**Your key responsibilities would be**:

- Management of your own portfolio of accounts, ensuring adherence to contractual payment terms and credit limits, mitigating risk and potential bad debts.
- Ensuring a culture of effective working relationships, close collaboration and communication is developed and maintained across all finance teams and internal colleagues.
- Providing excellent customer service by developing and maintaining strong working relationships with customers.
- Meeting of period targeted KPI's using department procedures.
- Receiving incoming calls and record all queries promptly and accurately in support of cash collection activity.
- Query management - provide copy invoices, proof of delivery, credit notes, and liaise internally to progress any queries preventing payment that are being handled in any other department.
- Attending internal and external Customer meetings.
- Escalating to Team Leader/Manager any internal or payment issues with customers.
- Looking for continuous improvement and identifying best practices and effective business controls which will positively impact business results.

**Skills and experience required**:

- Credit control experience.
- Knowledge of SAP would be an advantage but not essential.
- Intermediate Excel skills (pivot tables, v look ups etc).

**Next steps**:
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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