Order to Cash Manager

4 months ago

Stockport, United Kingdom Emprego UK Full time

We have a fantastic opportunity for an Order to Cash Manager to join our team based in Stockport. The salary on offer is from £50,000 - £60,000 dependent on experience, with a 6% matched pension.

**About the role**:
This is a role within the Finance Shared Services' team. Specifically, this role is responsible for managing the Order to Cash process within a shared services environment with the effective management of Team Leaders along with their teams of Treasury Cashiers and Credit Controllers. The role will ensure the provision of a quality, effective customer service, carrying out financial and administrative activity in relation to cash collection and cash allocations from customers on behalf of NHSPS. The role holder should anticipate the activities of their team to grow to accommodate the expansion of the shared services team in line with the shared services strategy and be flexible in incorporating changes into the team.

The role will be responsible for managing and developing the OTC teams, to deliver a high-quality service by providing clear direction, ensuring best practices are followed with OTC processes and outputs regularly reviewed; and managing the team to support cross functional processes for resolution of financial disputes. Ensuring that debt managed by the credit controllers is kept constantly under review and a low aged debt profile is maintained is crucial to this position, as is the implementation of the debt strategy for the customer segments under scope including the roll out of the Direct Payments initiative.

You will partner with the operations team to resolve debt and regularise occupation of customers; represent NHSPS to customers and external stakeholders (i.e. Commissioners, Local Medical Councils, NHSE/I and DHSC) credibly and positively to drive engagement on debt escalation and litigation; and manage and deliver the timely processing of cash collections through to allocation and all related accounting entries & reconciliations for receivables to achieve high levels of data integrity. Ensure that the NHS Property Services has full visibility on its cash and cash equivalent resources and ensure that unallocated cash is eliminated / minimised.

**What you will bring to the role**:

- Experience of working in a similar role.
- Qualified, part qualified or qualified by experience. Hold or working towards a Finance (ACCA/ AAT / CIMA) or Credit Management qualification (ICM).
- A deep knowledge & understanding of the end-to-end Treasury cash allocation / Credit Control operations and function.
- Broad knowledge of best practice processes and treasury controls.
- Extensive treasury / cash accounting; cash collections; bank reconciliation and cash forecasting and reporting knowledge and General Accounting knowledge.
- Continuous Improvement methodologies and techniques.
- Previous experience in leading & managing a team.
- Comprehensive understanding of NHSPS OTC process.
- Horizon systems knowledge; experience using Microsoft Dynamics NAV.
- Strong people and communication skills.
- Flexible and adaptable with the ability to prioritise workload and manage expectations under pressure.

**What we can offer you**:
We understand how important life is outside of work so, as well as a competitive salary we will also offer:

- 27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave
- A Smarter Working Programme, empowering you to choose the location of how and where you work according to your daily activities.
- Training and development opportunities, providing opportunities for our colleagues to develop & progress their careers at all levels through our Professional Excellence Framework.
If you do ever need a little bit of extra help we have a great employee assistance programme, financial well-being support and access to great discounts with leading high street names with the bluelight discount card.

Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do.

We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.

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