Receptionist
5 months ago
Frank mail and ensure it is with reception for 16:00 collection Maintain an efficient clinic appointment and ledger system. Prioritise appointments according to prevalence and urgency. Receive patients and visitors, directing them as necessary. Register new patients within systems at the point of presentation and ensure accurate data records and kept up to date.
Assist patients in the completion of relevant NHS forms and provide advice where appropriate. Update noticeboards, leaflets and other literature as per the request of the Service Manager or Clinical Management team. Action/resolve all enquiries, referring to the appropriate member of staff. Inform/ advise patients of charges for private services accept payment and issue receipts.
Action requests for taxi/ambulance transportation Inform the clinical member triaging of patients waiting at the door to ensure patients are assessed within a timely manner Ensuring that data and reports are created and captured to enable service review and development. Ensure that clinical equipment and PPE levels are maintained. Work in partnership with the NNUH staff to ensure that the patient is streamlined to the correct service within the NNUH environment. Management of Medical Records: Print electronic summaries of patients records and send these home practices as appropriate.
**Management of Building Systems**: Ensure all consultation rooms are unlocked and make preparations to receive patients. Ensure all waiting and public areas are clean and tidy Ensure all toilet areas are clean and sign in cleaning bord. Report any health and safety concerns to the health and safety officer. Operation of Telephone Systems: Receive and make calls as required.
Divert calls as appropriate and liaise with clinical team in relation to the patients care. Make calls following Clinician requests Book patients in the WICs Telephone appointment system and liaise with team leader and duty doctor when this has reached capacity. Administration: Organisation and administration of clinics within the WIC. Assist the Senior receptionist to train new members of staff in all aspects of reception duties.
In the short-term absence of the Manager, assist staff and GPs in general queries relating to reception, for example, appointment queries, use of the computer etc. Other: Ensure security of data and information in accordance with the Data Protection Act and OneNorwich Practices policies and procedures. Support the equality, diversity and inclusion rights of patients, carers and colleagues to include: Acting in a manner that recognises the importance of peoples rights, interpreting them in a way that is consistent with the practices procedures, policies and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner which is welcoming to and of the individual: is non
- judgmental and respects their circumstances, feelings, priorities and rights. Participate in the practices staff appraisal system. Undertake any other duties that are considered to be appropriate to the post. Note: The responsibilities of this role will normally include all duties described in this job description and any additional or different duties, which the employer may require from time to time.
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Receptionist
5 months ago
Norwich, United Kingdom City Pub Group Full time**Georgian Townhouse is on the hunt for the friendliest and most helpful people in town.** We’re hiring a Receptionist here at ##hierarchydisplayname##. Georgian Townhouse is looking for some great Receptionists to join the team - **£10.50 per hour, plus great tips**: - **50% off food, drinks, and accommodation across all CPG sites**: - **Earn more...
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Receptionist
5 months ago
Norwich, United Kingdom City Pub Group Full time**Georgian Townhouse is on the hunt for the friendliest and most helpful people in town.** Georgian Townhouse is looking for a great recpetionist to join the team - **Pay starting at £11.00 per hour, plus tips**: - **50% off food, drinks, and accommodation across all CPG sites** Open all day for breakfast, brunch, lunch and dinner, The Georgian Townhouse...
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Receptionist
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Norwich, United Kingdom City Pub Group Full time**Georgian Townhouse is on the hunt for the friendliest and most helpful people in town.** Georgian Townhouse is looking for a great Receptionist to join the team - **Pay starting at £11.44 per hour, plus tips**: - **50% off food, drinks, and accommodation across all CPG sites** Open all day for breakfast, brunch, lunch and dinner, The Georgian Townhouse...
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Norwich, United Kingdom Nuffield Health Full timeHEAD OFFICE Receptionist **Receptionist** Norwich FWC | Customer | Permanent | Part time Up to £25,480 pro rata 24 hours per week on a shift pattern including evenings and weekends. As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease...
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Norwich, United Kingdom Premier Inn Full timeWe're currently recruiting in our Norwich Nelson City Centre Premier Inn. Working 20 hours per week, paying up to £10.82 per hour. **Receptionist - Norwich Nelson City Centre Premier Inn Hotel** Come and be a Receptionist at Premier Inn in Norwich Nelson City Centre. As the friendly face of our hotel, use your fun personality and your customer service...
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5 months ago
Norwich, United Kingdom Valeo Foods Full time**Company Description** Introducing Valeo Snackfoods, the powerhouse behind some of the nation's favourite snack brands! With an impressive lineup including KETTLE® Chips, Metcalfe’s® popcorn, Foxes, Poppets, Yellow Chips and Barratt classics like Wham!, Fruit Salads, Black Jacks, Refreshers, Sherbet fountain, and Dip Dab, we've got something for...
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Norwich, United Kingdom Oakleaf Recruitment Full time**Job Title**: Receptionist **Location**:Southern Hill Hospital, Cooks Hill, Gimingham, Mundesley, Norfolk, NR11 8ET **Rate of Pay**: £11.44 per hour **Hours of Work**: 40 hrs a week, permanent role **Working as a Receptionist at Southern Hill Hospital your duties will include the following**: - To respond to customer enquiries in a friendly and...
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Norwich, United Kingdom Premier Inn Full timeWe're currently recruiting in our Norwich East (Broadlands / A47) Premier Inn. Working 24 hours per week, paying up to £10.82 per hour. **Receptionist - Norwich East (Broadlands / A47) Premier Inn** Come and be a Receptionist at Premier Inn in Norwich. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome...
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Receptionist
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Norwich, United Kingdom Nuffield Health Full timeReceptionistNorwich FWC | Front of House | Permanent Contract | Part time£24,980.80 per annum (pro rata)24 hours per week with the potential for overtime As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you'll help people feel at ease and find their way to where they're...
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Receptionist
3 weeks ago
Norwich, United Kingdom Nuffield Health Full timeReceptionistNorwich FWC | Front of House | Permanent Contract | Part time£24,980.80 per annum (pro rata)24 hours per week with the potential for overtime As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you'll help people feel at ease and find their way to where they're...
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Receptionist
3 weeks ago
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Norwich, United Kingdom Valeo Foods Full time**Company Description** Introducing Valeo Snackfoods, the powerhouse behind some of the nation's favourite snack brands! With an impressive lineup including KETTLE® Chips, Metcalfe’s® popcorn, Foxes, Poppets, Yellow Chips and Barratt classics like Wham!, Fruit Salads, Black Jacks, Refreshers, Sherbet fountain, and Dip Dab, we've got something for...
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Hospital Receptionist
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Norwich, United Kingdom Oakleaf Recruitment Full time**Job Title**: Receptionist **Location**:Southern Hill Hospital, Cooks Hill, Gimingham, Mundesley, Norfolk, NR11 8ET **Rate of Pay**: £11 per hour ( £22,880 Per Year) **Hours of Work**: 40 hrs a week, permanent role **Shift pattern**: Two week rota: Week 1 Mon/Tue & Sat/Sun Week 2 Wed/Thur/Fri 7.30am-8pm **Working as a Receptionist at Southern Hill...
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Hospital Receptionist
6 months ago
Norwich, United Kingdom Oakleaf Recruitment Full time**Job Title**: Receptionist **Location**:Southern Hill Hospital, Cooks Hill, Gimingham, Mundesley, Norfolk, NR11 8ET **Rate of Pay**: £11 per hour ( £22,880 Per Year) **Hours of Work**: 40 hrs a week, Shift Pattern: 3 shifts week 1, 4 shifts week 2 - includes weekends. Shifts are 07:30hrs to 20:00hrs, 1 hour break. **Working as a Receptionist at...
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Medical Receptionist
5 months ago
Norwich, United Kingdom Trinity and Bowthorpe Medical Practice Full timeMandatory Training - Front Desk - sample collection - Phones - Repeat Prescriptions - Nurse Appointments - Booking routine appointments - SystmOne Tasks - Online System Tasks - Scan to file - Post sorting - Registrations **Job Types**: Full-time, Part-time, Permanent Part-time hours: 36 per week **Salary**: £10.42-£12.42 per hour **Benefits**: - Cycle...
