Senior Operations Shift Leader

2 weeks ago

Birmingham, United Kingdom Mondelēz International Full time

**Job Description**:
**Are You Ready to Make It Happen at Mondelēz International?**

**Join our Mission to Lead the Future of Snacking. Make It With Pride.**

This role helps ensure the sustained continuity of technical mastery and line leadership in manufacturing, by leading a key line of the business (technical, system or organizational) to deliver results defined by the compelling business need of the site. You ensure that key business results are achieved and for developing others to ensure the sustained continuity of technical mastery on the manufacturing line. Using a systematic approach, you use strategic thinking skills to ensure results are sustained over the long term.

You will provide a single point of leadership on shift ensuring the day to day alignment of stakeholders and direct reports in order to meet all of our SQCDM KPIs across Bournville site (Logistics, Chocolate making and all production lines).

**Responsibilities**
- Accountable for performance & people on shift - SQCDM
- Responsible for morale, conduct & behaviour of shift team
- Ensure volume, CTS & GE delivery
- Decision maker for escalations on shift
- Escalate safety, quality and production losses outside of shift according escalation matrix
- Ensure safety of team, quality & food safety of productsand Drive safety & quality improvements across shift team.
- Compliance to Daily Management Systems on shift escalating as appropriate
- Drive IL6S on shift and be accountable for AM step delivery for a line/area
- Direct manager for shift coaches and shift managers including performance reviews and objective setting
- Ensure timely response to breakdowns and compliance to PM tasks
- Develop operators & technicians through delivery of objectives & personal development plans
- Complete shift reports & handovers, setting next shift up for success
- Facilitate RCAs on shift for triggered losses, identifying and delivering/supporting preventative measures
- Facilitate Small Group Activities/Problem Solving Groups on shift to drive improvements
- Complete investigations for safety and food safety incidents
- Work with days based teams to drive long term improvements
- Own absence management including scheduling and hearing stage review meetings, ensuring RTW completed
- Ensure delivery of training to operators to ensure cross site flexibility
- Champions one model/strategic line/area to drive improvements
- Workforce planning for own shift and looking ahead to other shifts
- Working with trade union representatives to resolve challenging situations
- Handling and conducting investigations re HSE, incidents, ER and disciplinary hearings
- Organise, support and deliver Line Briefings and other communications
- Responsible for overall GEMBA across all areas of the shift
- Develop and implement shift engagement improvement plans, measure through engagement survey
- Support internal & external audits while on shift - QP, X assessment, SMETA, ISO50001 etc

**Competencies and behaviours**
- Proven track record of successfully managing teams of people in a manufacturing environment
- Role model for conduct and behaviour - GMP, safety, professional conduct, integrity
- Effective communicator both verbal and written
- Ability to build and retain relationships at all levels and across all departments
- Understanding of IL6S and how to implement across the shifts
- Confident decision maker
- Ability to think on their feet
- Labour planning experience
- Presence to confidently take control of situations requiring decisions impacting production
- Experience of working with Trade Unions
- Previous experience of handling investigations and disciplinaries
- Experience of conducting RCA’s and implementing actions from findings

**More about this role**

**Work schedule: 100%**

The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland.

**Business Unit Summary**:
**At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury, Milka and Alpen Gold chocolates, Oreo, belVita, LU and Tuc biscuits get safely into our customers hands—and mouths. Great people and great brands. That’s who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.**:
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other ch

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