Delivery Driver

2 weeks ago

Ellesmere, United Kingdom Churchmere Medical Group Full time

**Dispensary Delivery Driver**

We are looking to recruit an honest, reliable and dedicated driver to assist with delivering medication to our patients and transporting supplies between our practices. We are looking for someone who is flexible with their working hours, has a full clean driving licence, and own car which is fully insured and has a current MOT. Knowledge of the local area is desirable.

Hours will be according to need and will fluctuate depending on the number of deliveries but on average it will be 2.5 hours each afternoon. This is a job share so you will need to be available to cover holidays/sickness absence for our other delivery driver as required.

Churchmere Medical Group

**JOB DESCRIPTION**
**JOB TITLE: DELIVERY DRIVER**
**REPORTS TO: DISPENSARY MANAGER**

**HOURS: ACCORDING TO NEED**

**Job Summary**:
The delivery driver will be responsible for the collection of patient’s medication from the Surgery Dispensary, checking all required prescriptions are present and the transportation and delivery of items to patients home/drop off point. The delivery driver will also transport supplies between the practice sites as required.

**Responsibilities**:

- Provide an effective and efficient prescription delivery service with the guidance of the Dispensary Manager.
- To check each prescription package against the list of patients who are expecting a delivery, identifying any missing items to the dispensary staff for resolution.
- To produce a delivery list based on an efficient delivery route to ensure the items are delivered within the specified time scale.
- To pack, store and transport the prescription items to the patients’ homes in a safe and secure manner.
- To ensure that patients receive their medication in person or their medication is safely left at their premises in accordance with the instructions given on their consent form.
- Working closely with the dispensary team to ensure all patients repeat medication needs are collected, returned to the dispensary and acted upon in a time efficient manner.
- To assist the Dispensary Manager in the resolution of any issues/errors identified by patients within the bounds of the post-holder’s responsibilities and knowledge.
- To return all undelivered items to the Dispensary, and ensure that patients who were unavailable to receive their medication have been notified of a missed delivery.
- To receive any old/unwanted medication items from patients for return to the dispensary for disposal.
- To ensure that feedback regarding the service is constructive and shared with the Dispensary Manager
- Ensures compliance with confidentiality in the workplace and patient confidentiality.
- Performs any other duties as may be reasonably required by senior management.

The post holder will be required to use their own vehicle for this service. The post holder will be required to ensure the vehicle is fully insured and has a current MOT.

In attrition to this the post holder will be required to comply with the following:

- The delivery vehicle should be locked during the time of the delivery, however short.
- Appropriate, safe parking must be observed while delivering.
- Prescription drugs should not be left in places accessible to the general public.
- Failed deliveries should be returned to the dispensary and a note made to this effect unless another arrangement is made directly with the patient.

**Confidentiality**:

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

**Health & safety**:
The post-holder will implement and lead on a full range of promotion and management their own and others’ health and safety and infection control as defined in the practice Health & Safety policy, the practice Health Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

- Using personal security systems within the workplace according to practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice gu

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