Team Member
6 months ago
Job Introduction
An opportunity is available for a Team Member to join the Mapping Centre Data Capture Team in Tipton.
If you are offered a position, you will be required to complete and provide a satisfactory basic DBS check that shows any unspent convictions or conditional cautions.
Main Responsibilities
- Carry out updating procedures associated with maintaining, modifying and updating of the Company’s Geographic Information System.
- Produce Network plans of our Geographic Information System for external customers in an accurate, timely and efficient manner.
- Identify technical customer enquiries to provide the appropriate response.
- An understanding of the business in order to filter enquiries to the appropriate team
- Register customers to our online platform using set criteria.
- Produce monthly billing reports for our chargeable customers
- Collating and searching out additional information when necessary to enable the successful updating of the Geographic Information System in an accurate, timely and efficient manner.
- Additional Administrative duties appropriate to the Map Response team
- Undertake additional tasks in the Mapping Centre appropriate to the grade.
Working as part of a team small you must be reliable, well organised and be able to use your own initiative.
Good IT, numeracy and literacy skills with the ability to communicate effectively with customers and other team members are all essential skills to be successful in this role.
About The Company
Joining the UK’s leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from:
- 26 days paid leave plus 8 bank holidays, up to 28 days with continuous service
- Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%)
- Annual Share Save plan
- Contributory private healthcare scheme for you and your family
- Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services
- Free on-site parking at all our main sites
**Things you need to know**
About Us
We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.
National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues - who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.
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