Hospitality Supervisor
6 months ago
To ensure the smooth running of the cafe, maximise sales, controlling costs, managing staff, ensuring customer experience is the focus of the entire cafe. To provide a great customer experience at all times, liaise with your line manager on product and service and to suggest improvement
To agree and review staff requirements to ensure the business is neither under or over staffed, ensure stock levels are in line with business levels
To ensure the business complies with all Health and Safety and food hygiene legislation, deal with complaints and escalate where required, ensure consistency of service and product.
To meet with and communicate open and honestly with other supervisors and look at sales and development areas. (average spend etc )
To ensure a clean and organised working environment for all the team, ensure all paper work is kept up to date and in good order, ensure financial reporting and paper work is to a high standard
To be flexible to lead the cafe and lead by example and Suggest products and procedures to increase efficiency and profitability
To communicate effectively and work well with any other managers/team members on other sites.
**Salary**: From £13.50 per hour
Expected hours: 40 per week
**Benefits**:
- Employee discount
Schedule:
- Day shift
- Weekend availability
Ability to Relocate:
- Dunkeld: Relocate before starting work (required)
Work Location: In person
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