Permanent Tactical Support Officers

3 months ago


BownessonWindermere, United Kingdom Tactical Security Options Limited Full time

Permanent Tactical Support Officers

Bowness-on-Windermere, Windermere LA23 3DG

Please check before you apply

Are You Seeking a Career in Security That Makes a Difference in our communities?

We are opening our recruitment for SIA Tactical Support Officers (TSOs) and we want you to join us, make a difference.

As the key link with communities across Cumbria, our TSO’s play a critical and visible role in helping keep our communities stay safe, identifying, reporting and protecting members of the the public, the vulnerable, helping prevent harm and anti social behaviour, within or around licence premises, and protect the environment.

In return, we offer you a good rate of pay starting at £13.00 ph, plus on average £15.00 per hour depending on location and experience.

Great training experiences, opportunities for progression, and to achieve qualifications, - with the pride and personal reward that comes from helping others in need, and assisting in upholding the licensing objectives, for licenced premises who subscribe to our safety scheme.

The Role

Our TSO’s play a vital part in keeping Cumbria safe, and have done since 2015 with community street patrols.

Being a TSO offers a challenging, yet incredibly rewarding career, within the security industry. Working alongside other agencies such as, local business owners, police, local authority to prevent and tackle local issues; you will be out and about on the streets.

Building relationships within the community and winning the trust of the public.

You will encounter a range of situations from dealing with anti-social behaviour, calls of assistance from late night venues, and door staff, gathering evidence, providing reassurance and helping resolve community challenges, along with environmental issues.

As a TSO you are the face of the community, ensuring we meet our aims and objectives of our partners in the licensed trade.

There are a range of duties/responsibilities some are listed below:

- Going on highly visible foot patrols, checking on enrolled licensed premises.
- Reassuring the public after minor crimes or anti-social behaviour.
- Responding to assistance support from the public, lisensed premises, and calls from our sponsors.
- Building relationships with the community, and business leaders.
- Working with young people and local issues of anti social behaviour.
- Making visits to lisensed premises and local businesses to gather intelligence, if required.
- Collecting CCTV evidence.
- Protecting members of the public, and crime scenes until police officers arrive, in licenced premises.
- Providing customer service, crime prevention and personal safety advice.
- Offering support at small or large public gatherings, such as events and public gatherings, if enrolled by our sponsors.

While TSO’s do not have powers of arrest like the police, we do have citizens power of arrest.

By successfully completing the recruitment process, you will join Tactical Security Options Ltd as a TSO.

You will be given the best possible training, and put with experienced TSOs.

Could This Be You?

As the first point of contact for the community, you will require excellent communication skills, a good listener, calm, confident and compassionate. Think through the challenges and find solutions. Above all, you’ll simply care about the community and want to do what you can to keep it safe, supporting licensees their staff and venues.
- You MUST have a valid SIA Door Supervisors licence.
- You must be able to drive and have a reliable car.
- You must be within 45 minutes of the location.

The role of a TSO can be very challenging, but also incredibly rewarding. If you want to help keep your community safe, then join us now and help make a difference, together.

Are You Eligible?

The following are our key eligibility criteria:

- Hold a GCSE A*-C (4-9) or level 2 functional skills qualification in both English and Maths
- **Level 2 SIA Door Supervisors licence.**
- Have leave to enter or leave to remain and work in the UK for an indefinite period.
- Have a full UK manual driving licence (by the time of appointment).
- Not be a current or previous member of a proscribed terrorist organisation or group.
- Not have six penalty points or more on your driving licence.
- Not have served a prison sentence.

What We Offer You
- We value all our staff and provide many benefits.
- For TSOs the pay and holiday benefits are as follows:

- Starting wage of £13.00/£15.00 ph plus fuel allowance, holiday pay, pension scheme.
- Fully-funded online training.
- A competitive benefits package including pension, flexible benefits, employee assistance programme for advice and counselling, access to discounts / savings.
- A progressive approach to flexible working, and potential for a career break (after two years’ service).
- In addition we also have door shifts available up to 7 days a week in a variety of locations including Bowness on Windermere.

**Job Type**: Zero hour


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