Housing Access Assistants

2 months ago

Enfield, United Kingdom Business Smart Solutions Full time

**What you'll work on**

Enfield Council is seeking a highly organized and detail-oriented individual to join our team as a Housing Access Assistant. In this role, you will be responsible for providing high-quality technical and administrative support to the Market Management Service, ensuring timely and efficient service delivery in line with our corporate policies and relevant legislative requirements.

**What you'll achieve**
- Provide high-quality and comprehensive technical and administrative support to the Market Management Service in relation to any functions undertaken, ensuring all tasks are completed accurately and efficiently.
- Assist in managing and monitoring procurement, voids, and repairs in accordance with the KPIs set for the service, ensuring all processes are followed correctly and effectively.
- Collate and analyze performance information, ensuring accuracy and robust reporting data for management and performance monitoring purposes. Regularly update and maintain relevant systems to keep track of performance data.
- Ensure all enquiries into the team are dealt with timely and confidently, demonstrating a full understanding of the purpose and work of all areas within the service.
- Provide an effective, efficient, and customer-focused service in line with the Corporate Policies and within national and local legislative requirements, striving to exceed customer expectations at all times.
- Provide high-level quality and comprehensive finance support services across the Market Management Service, ensuring all financial transactions and processes are accurate, timely, and compliant with relevant regulations.
- Accurately and promptly enter data into relevant systems, ensuring all information is up-to-date, accurate, and easily accessible to relevant parties.

**A few things to note**
- The rate for this role is £20.25 per hour Umbrella
- The term for this role is for 3 months initially

**Requirements**:
**Skills you'll need to bring**
- Proven experience in a similar administrative or technical support role
- Strong organizational and time-management skills, with the ability to prioritise tasks effectively
- Excellent verbal and written communication skills
- Good level of skills and experience in Information Technology including developing and maintaining bespoke software repairs & maintenance packages (ie: Northgate or similar), Word and Excel packages, developing and maintaining spreadsheets for processing large amounts of data/reports and power point presentations. Ability to analyse data and generate reports for management
- Knowledge of housing-related legislation and regulations is a plus
- A commitment to providing excellent customer service and maintaining confidentiality
- Ability to work effectively both independently and as part of a team

**Equal Opportunities**

Business Smart Solulions are a Recruitment Agency - We hire talented and passionate people from a variety of backgrounds because we want our global worker base to represent the wide diversity of our clients. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're passionate about working for a role in local government and share our company values, we encourage you to apply.

**Benefits**

**What we offer**

We believe employee benefits should go beyond just a free drink or fruit bowl. What’s more, we believe you should get to choose perks that suit your lifestyle. That’s why we’ve partnered up with the global benefits and rewards provider Perkbox, to offer something for all of our people.

Here’s what you can look forward to:
**Perks Hub**
- Hundreds of global and local perks, available online 24/7
- Free monthly lifestyle perks; such as free coffees, breakfasts, cinema tickets, etc
- Shopping discounts from the biggest brands, all year round
- Save money on everything from the supermarket shop to summer holidays

**Wellness Hub**
- Easy to follow videos for everything from yoga exercises, to strength training and HIIT workouts
- Mindfulness, meditation and sleep resources, available on all your devices
- Guides to help with everything from anxiety to stopping smoking
- Confidential mental health helpline, 24/7 access to a qualified counsellor

**Celebration hub**
- Working with us means you're always part of Team BSS - celebrate and recognise fellow contractors, whether they're across the desk or across the world
- Company polls where everybody can vote for the winners

**Culture Hub**
- A single place to find company updates, photos, benefits information and lots more
- Stay in the loop with what’s happening by accessing Culture hub anywhere, at any time

**Job Types**: Full-time, Temporary contract
Contract length: 3 months

**Salary**: £20.25 per hour

Schedule:

- Monday to Friday

**Experience**:

- in a similar administrative or technical support role: 2 years (required)

Wo

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