Project Coordinator

6 months ago


Belfast, United Kingdom Whytematter Full time

**Whytematter** are delighted to again be recruiting for one of our top client's growing team.

Due to continued growth and recent new contracts, they are looking to add to our already brilliant team and recruit a **Project Coordinator.**
- _35 hours per week_
- Monday
- Friday 8am
- 4pm or 9am
- 5pm_
- _Office based in Mallusk_
- _Salary £26K_

As a company, they specialise in delivering services in Social housing, FM AND Commercial Industries across the UK and Ireland. Our long-term key contracts are delivered on behalf of the numerous housing associations, Translink and new contracts covering areas across

They are an energetic, young company growing rapidly in the heating, renewable energy, electrical, mechanical and air conditioning markets.

The Project Coordinator is an integral part of the team. This role requires an individual to be able to multitask and prioritise work load due to the nature of this busy role. This role will be based in Newry.

**Summary of Duties**:

- To receive incoming calls and record/manage these efficiently to the required job standard.
- Logging and assigning response maintenance calls promptly and efficiently
- Processing operatives paperwork and closing calls to submit for payment
- Responding within agreed time frames, service levels and contract terms to ensure that work orders are met
- Routine administrative tasks
- Early escalation of any issues or concerns to line manager/ client
- To undertake additional duties in line with management requests as required
- To understand and comply with policies and procedures
- To carry out work in a safe and diligent manner
- Adhere to the Data Protection Act
- Scheduling out daily runs for multiple operatives
- Organising the materials for operatives, dealing with suppliers and sub-contractors.
- Remain professional and adhere to confidentiality at all times
- Calculate engineer performance and bonuses

**Person specification**:

- 1 years experience in an office environment
- 5 GCSE’s to include English and Maths
- Fluent Microsoft Office Experience
- Proactive and can work independently with limited supervision
- Strong customer focus and professional at all times
- Demonstrate high levels of organisational skills
- Excellent communication skills
- Ability to work as part of a team and to develop and sustain good working relationships, communicating formally and informally with colleagues and customers.
- Adaptable with a flexible and positive attitude
- Ability to multitask - large volume of calls
- Trustworthy and approachable
- Lead by example
- Can do attitude


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