Service Advisor

Super Service Advisor role inLovely Littleport
We are currently looking for an experienced Service Advisor to support the Service Manager and join
My amazing Clientsexisting teamat their Littleport branch, based in Cambridgeshire.
Role Purpose:
Reporting to the Service Manager, you will be responsible for assisting in the efficient running of the
Service office and its overall profitability. You will also be assisting in maintaining effective and
accurate communications between customers and technicians in relation to the repair and
maintenance of Agricultural, Construction and Horticultural machinery.
Essential Skills/Experience:
? Excellent communication skills with the ability to deal diplomatically with customers and
colleagues in a polite and professional manner
? Main point of contact for horticultural machinery customers
? Familiar with raising job cards and invoices as required
? Working with head office warranty team administering claims and queries meeting Top
Partner Terms
? Ability to communicate to all levels of the business
? Act with discretion when dealing with matters of a confidential nature
? Be organized with the ability to multitask efficiently
? Have a flexible and approachable manner
? Be self-motivated with the ability to work well with others
? Be confident and show initiative
? Good keyboard and PC skills
? Good knowledge of Microsoft office to include Word and Excel
? Accuracy with numbers and handling of cash
? Professional and tidy appearance
? Strong attention to detail
Additional Information:
Location: Littleport, Cambridgeshire, CB6
Hours: 40 hours per week - 8am to 5pm Monday to Friday (1 hour unpaid lunch)
Contract: Permanent, Full Time, Salaried

**Salary**: £Competitive, depending on experience
Benefits: 32 days annual leave including bank holidays, Company Sick Pay Scheme after 6
months service, Workplace Pension after 3 months service, 25% Staff Discount in
Country Stores and Death in Service Cover (2 x salary)