Care Support Worker

2 weeks ago

Erith, United Kingdom Ophelia's supported Living Services LTD Full time

**Post
- Care Support Worker & Supervisor**:
The Role:
Our Support Assistants have the chance to make a real difference in young people’s lives, both at home and supporting them in the community. This role allows our support care assistants to guide the vulnerable in our society, offering a sense of satisfaction that is difficult to match.

Working for Ophelia’s Assisted Living, you would be responsible for meeting the support requirements of our residents in a way that respects the individual and promotes their independence.

Responsibilities include:
**PART A -Support Worker Role (non-management)**
- Assess resident needs through robust Support Planning and Risk Assessments and obtaining necessary information from other agencies.
- Assists residents to manage and maximize their finances effectively and monitor regular rent and service charge payments where appropriate.
- Ensures that resident support plans and risk assessment are followed and contributes to regular reviews of these plans, for individuals to achieve the greatest possible control over their own life.
- Ensures that all resident records are accurately maintained.
- Promotes independent living, confidence building, self-awareness, training, education, employment opportunities and participation in the local community.
- Enable residents to develop and implement their support plan needs and risk assessments.
- Communicate/consult with relatives, partners, advocates, friends or carers and other staff and agencies, as appropriate, regarding the president’s health, social care, and well-being.
- Promote resident involvement in shaping and monitoring services, so they have real choice and control over the service they receive.
- Provides high quality, responsive and people-centered services that meet the physical, mental, and emotional needs of residents and ensure people have choice and control over their own lives.
- Knowledgeable of and follow Houses of Hope policies and procedures, with particular attention to standards of resident service, health and safety, and equality and diversity.
- Demonstrates a sensitive and supportive approach to vulnerable people always maintaining their dignity and self-respect.
- Knowledge of welfare benefits.
- Good written and oral communication, numeracy, IT, and interpersonal skills.
- Knowledge of organizations providing services to vulnerable people.
- Ability to cope with verbally aggressive and volatile situations.

**PART B - For management roles **_(_**Senior Support Worker**_)_
- Works cooperatively with others, building relationships in own area of work to deliver priorities.
- Communicates straightforward information, noting information and requests accurately, seeking clarification where needed.
- Uses language others will understand, adapts behavior and takes reasonable steps to understand and respond to people with different backgrounds and needs.
- May produce and make alterations to standard documentation within an established framework.
- Recognizes different needs, circumstances and points of view in others, and responds to those appropriately.

**Desirable**:

- Understanding of Health and Safety issues.
- Experience of supported housing work including housing management, advocacy, and debt management.
- Be able to cover shifts at short notices and be flexible in a demanding working environment.
- Appropriate professional or vocational qualification - desirable. NVQs 2-3

**Key Outcomes**:

- Residents achieve independent living.
- Activity programs within the scheme or community where appropriate.
- Appropriate support plans are in place and implemented.

**Benefits**:

- Bonus scheme
- Job Types**:Full-time Experience**:
The job holder must have a legal right to live and work in the UK without sponsorship.

**Location**

Southeast London

**Salary**

£11.50 - £13.50

**Job Types**: Full-time, Permanent, Temp to perm

Pay: £11.50-£13.00 per hour

**Benefits**:

- On-site parking

Flexible Language Requirement:

- English not required

Schedule:

- Day shift
- Every weekend
- Monday to Friday
- Night shift

Ability to commute/relocate:

- Erith: reliably commute or plan to relocate before starting work (required)

**Experience**:

- registered service: 2 years (required)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: 083120230

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