Learner Recruitment Officer

2 weeks ago

Hartlepool, United Kingdom Learning Curve Group Full time

**Vacancy Name**
- Learner Recruitment Officer

**Vacancy No**
- VN3283

**Location City**
- Hartlepool

**Description**
- Learning Curve Group are a national training and education specialist we work with further education providers, employers, and learners to help them achieve success. We have strong values which are all centred around our learners - and that is how we believe it should be, as we impact on over 100,000 of them every year. Our ‘Purple People’, the dedicated and passionate people of LCG, help us to deliver success no matter what, to achieve our vision to ‘transform lives through learning’.

**Contract Type**
- Permanent

**Role Information**
- As a Learner Recruitment Officer you will be responsible for supporting the Academy Manager by driving learner stars and enrolling them on to their chosen programme. This is a busy role where you need to balance the need for commercial and administrative activity on a daily basis.
- **You will need these important qualities**:

- Ability to build rapport with a wide range of learners & employers
- Keen attention to detail
- Positive attitude.
- Ability to communicate at all levels.

**DUTIES**
- Develop links with key external stakeholders, (e.g. employers, schools, local authorities, community centres and JCPs) and capitalise on the relationships to generate enrolments on to the Apprenticeship and adult programmes
- Develop and maintain excellent relationships with internal and external stakeholders (Academy Managers and external employers) to identify training and employment opportunities
- Carry out all stakeholder related recruitment activity including advertising on recruit an apprenticeship website, pre-screening, and interviewing
- Update the centralised salon vacancy database
- Liaise with stakeholders in relation to the enrolment process of apprentices and adult learners
- Organise and manage the open days to generate potential interest in a career in hairdressing
- Carry out regular reviews with employers and Apprentices within the salon to inform them of the Apprentice’s progress and to agree targets for improvement. Ensure the outcomes from the review are communicated to the Tutor
- Manage employer surveys on an adhoc and bi-annual basis for each salon
- Enrol new learners onto the correct program
- Reserve the funding with the salon and make sure all paperwork is signed by the employer.
- Carry out student reviews in salon conduct and documenting telephone reviews as and when required.
- Support communication to students and salons as directed including termly communications to salons and follow up calls to prospective new students
- Interview applicants for their chosen programme completing eligibility checks and related ESFA documentation for the relevant funding channels
- Act as a point of contact for apprentices providing ongoing support and impartial IAG throughout the learner journey
- Provide additional support during the learners first 6 weeks, including half day sessions to ensure fulfilment of employer and learner expectations
- Ensure apprentices are in employment throughout their programme finding alternative placements where applicable
- Support learners at programme exit and provide information, advice and guidance on progression and employment opportunities
- Academy Managers where they have key account responsibilities relating to Apprentices
- Accurately record actual number of starts and pipeline figures in academy weekly performance report
- Meet and report weekly to the call centre key personal and Academy Manager on outcomes of interviews and starts in week
- Report on monthly activities against set key performance indicators
- Drive performance against academy budget and targets

**Administration and Generic**
- Ensure correct processing and filing of PLRs and eligibility documentation
- Liaise with the Administration team to ensure they are provided with accurate information to inform the employer Apprenticeship documentation
- Inform the Administration team’s process to generate EDRS numbers
- Update employers’ database and files to include H&S and ONAs
- Manage the process to gain dated signatures on enrolment paperwork and final EPA documentation and follow up on all documentation as required
- Carry out health and safety checks on an annual basis at all salons and liaise with the Administration team for recording the Health & Safety checks on PICs
- Provide adhoc and regular reports as and when required
- Manage the Employer Engagement CRM database and ensure regular updating of employer information, Apprentice placements and salon visits
- Liaise with the Hairdressing Tutors for information to support the employer reviews and provide feedback to Tutors after the visit
- Act as first point of contact for all inbound / outbound calls
- General Administration duties including diary managed of the EE Manager, photocopying and taking ownership of posts
- Provide learners, customers and colleagues with

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