Customer Care

Our client, an innovative provider of waste management solutions, is seeking a temporary coordinator to assist them through a particularly busy period.

**Key Duties**:

- Contract admin for key accounts
- Build on existing customer relationships and source new business
- Investigate and resolve customer complaints and queries
- Taking calls, assessing requirements and direct to other departments if necessary
- Contact customers, record information onto in-house booking system
- Complete admin tasks such as inputting data, entering information onto CRM system
- Provide customer support and advise

**Hours/Days of Work**:

- Monday to Friday 8:00am
- 5:00pm
- Once trained you will be required to work one day a week 9:00am - 6:00pm and Saturday 8:00am-12:00pm

**Job Type**: Temporary contract

**Salary**: £10.42 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person