Maintenance Team Leader

2 weeks ago

West Ham, United Kingdom L&Q Full time

**Maintenance Team Leader
- Voids Jan 2024**

**Maintenance Team Leader - Voids**

**Job Title**

**Maintenance Team Leader - Voids
**Contract Type**

**Permanent Roles**

**Hours**

**Full time**

**Persona**

**Agile**

**Working Location**

**West Ham Lane**

**Salary
**Starting Salary £39,015 (Including ECU)**

**9th February.**

**Interviews will be on a date yet to be confirmed**

**Role Profile - Maintenance Team Leader - Voids**

***This is a role that impacts both residents and internal teams and will have direct influence over increasing satisfaction and achieving strategic goals within the service.
- The Maintenance Team Manager will get involved in increasing productivity and driving results in line with current KPIs.- As a key member of the Voids Team, you will lead a team of coordinating staff working on reactive works to deliver a first-class repair service for our empty homes.- You will work closely with internal and external stakeholders to deliver an excellent service. Your experience of managing people, coordinating a void service will therefore be essential.- Excellent understanding of the Lettings Market
- Experience of leading, supervising and motivating a large coordinating team
- Knowledge of Voids and Reactive Repairs
- Track record of delivering excellent customer service and resident satisfaction against KPIs
- Knowledge of relevant standards and legislation
- Ability to build positive relationships with a range of internal and external stakeholders**Why choose L&Q?**
- We offer a competitive annual salary and staff benefits package.- Strong family-friendly policies
- Remote Working up to 80%
- Committed Learning & Development
- Annual leave starting from 26 days rising to 31 PLUS bank holidays
- Excellent Pension Scheme - double contribution up to 6%
- Generous non-contributory life assurance
- An Employee Assistance Programme
- Great places to work certified 2022
- Best Workplaces for Women - ranked 23 in the UK- We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.- At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.**Our commitments**:

- At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.-
- For the fifth year in a row, we have been recognised as one of the UK’s Best Workplaces for Women in the super large category.- We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.- We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.- L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.- As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.- Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.***

**Maintenance Team Leader
- Voids Jan 2024**

**Location**:West Ham Lane - Stratford

**Posted**:26/01/2024

**Closing date**:09/02/2024

**Closing time**:23:00

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