Interaction Designer

3 days ago

London, United Kingdom Pontoon Full time

Interaction Designer required in London
Duration 6-12 months
Rate - Competitive
My client is the UKs largest retail and commercial financial services provider, with 26 million customers and a leading digital presence.
INTERACTION DESIGNER
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunityto make a real difference.
Interaction design is about the creation and management of dialogue between a person and a product, system, or service. By combining an understanding of the system user, the context in which the interaction takes place and a knowledge of information presentationthe Lead interaction designer can ensure that the interaction is timely, effective and emotionally rewarding. It cuts down development costs, increases revenue, motivates our users to interact with our content and increases our customer loyalty.
So, what exactly would you be responsible for?
To Inject empathy & creativity into the work of a multidisciplinary team of designers, product owners & engineers, ensuring customer focus through everything they do. You'll develop deep empathy for people, understanding their needs, aspirations and challenges.Share knowledge & improve design methods as an active member of the Design community.
About you
- Proven and demonstrable experience of UX design in an agile environment.
- Advanced skills in journey mapping, wire framing and prototyping.
- Knowledge of interaction design and responsive design best practices.
- Fully proficient in design tools such as Sketch, In Vision and Figma
- Experience of working within a component driven design language and within brand guidelines.
- Comfortable managing your workflow, presenting work and influencing stakeholders from digital and non-digital backgrounds.
What we like
- Understand the user goals, mind-set and the context for use.
- Understand and map out intuitive steps in processes, e.g., user flows.
- Structure information delivery throughout the journey, defining page types, design goals, etc.
- Create consistent design and interaction techniques across channels, e.g., component design.
- Proactively design with the customer's needs.
About you as a Person:
Empathetic | Daring |Inquisitive | Problem-solving | Proactive customer advocate.
Pontoon is an employment consultancy and operates as an equal opportunity's employer.

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