Front of House Volunteer

5 months ago

London, United Kingdom LONDON CANAL MUSEUM Full time

If you are a history buff, a lover of London or are passionate about museums then we want to hear from you

London Canal Museum is dedicated to educating and inspiring our visitors with the history of London’s canals - how they’ve shaped London’s development, the ordinary people that lived and worked on them, as well as the entrepreneurs who profited from them. We want to pass on the heritage of the canals so that future generations can learn about London’s industrial and social past.

Role Location:
London Canal Museum, 12-13 New Wharf Road, London, N1 9RT. We are a 5-10 minute walk from Kings Cross St Pancras tube and rail stations.

Role hours:

- Two days a month, from 9.45am until 4.45pm
- The Museum is currently open Tuesday - Sunday

Role purpose:
The role of the Front of House volunteer is vital to the life of London Canal Museum - in small teams, volunteers in this role ensure the building is open and ready to welcome visitors each day, greet visitors and educate them about the museum’s exhibits and history, keep visitors safe and answer enquiries to keep the museum running smoothly across the day.

Key Tasks:

- Open and close the museum and ensure it is presentable and ready to receive visitors
- Greet visitors, welcome them into the museum and engage with them about the exhibits and history of the building
- Sell admissions, gifts and books, and ensure the till procedures are followed correctly
- Answer telephone and in-person enquiries
- Provide refreshments and assistance during group visits
- Maintain the various museum areas and ensure they are presentable
- Follow museum policies and procedures to ensure the building, volunteers, staff and visitors are safe and well at all times
- Training and support

All volunteers are line managed by the Volunteering and Training Manager, who provides comprehensive inductions and training to all Front of House volunteers in core areas including:

- Visitor Engagement
- Customer Service
- Health & Safety
- Accessibility in Museums
- Child Protection
- Retail Skills (including using the till)

Benefits to you:

- Learn about the history of London’s canals, the people who lived and worked on them, and their place in the industrial revolution, as well as the ice trade and history of the building
- Meeting new people and having opportunities to socialise with fellow volunteers at events - you will be a part of a community of over 70 volunteers of all ages and backgrounds
- Build your experience of working in museums, heritage and visitor engagement
- Develop your skills in customer service, team work, communication and other key workplace skills
- Opportunities for further involvement with the museum - including archiving and collections care, events, administration, education and guiding walks and boat trips.
- Free entry to the museum and museum events, 10% off in our shop, discounted venue hire and 50% off museum entry for up to 4 friends and family at a time.
- We also have volunteer events, parties and trips that you can enjoy
- References can be given for all volunteers who volunteer regularly for 6 months or more

To apply, please include a CV and Covering letter with your skills and experience, as well as your availability to volunteer.

**Job Type**: Volunteer

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person

  • Front of House Graduate

    5 months ago

    London, United Kingdom Front Office Full time

    Are you a dynamic and ambitious individual with a passion for the luxury hospitality industry? If you are ready to embrace a journey of growth and development, we invite you to submit your resume! Elevate your career by joining our independently owned hotels as a **Front of House Graduate, **and you will start your progression towards becoming a valuable...

  • Front of House Assistant

    4 weeks ago

    London, Greater London, United Kingdom Company of Cooks Full time

    Join Our Team as a Front of House Assistant We are seeking a skilled and enthusiastic Front of House Assistant to join our team at Company of Cooks. As a Front of House Assistant, you will be responsible for providing exceptional customer service, ensuring a welcoming atmosphere, and assisting with food and beverage orders. Key Responsibilities:Provide...

  • Front of House Assistant

    3 weeks ago

    London, Greater London, United Kingdom Company of Cooks Full time

    Join Our Team as a Front of House Assistant We are Company of Cooks, a company that values craft, creativity, and community. Our values are at the heart of everything we do, and we are looking for a Front of House Assistant to join our team. Craft, Creativity and Community – these are our values, and they set the tone for everything we do. We have been...

  • Front of House Assistant

    5 months ago

    London, United Kingdom Company of Cooks Full time

    **Front of House Assistant**: **£13.15 per hour****: **London**: Craft, Creativity and Community - we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK’s most cherished venues since 1996, delighting customers and...

  • Front of House Assistant

    5 months ago

    London, United Kingdom Company of Cooks Full time

    **Front of House Assistant**: £11.95 per hour **London**: We are Company of Cooks, we’re proud to take a more thoughtful, mindful approach to the food experiences we source, prepare and present. We are recruiting for a Front of House Assistant to work at the Royal Institute of British Architects. **Key responsibilities** - Providing a friendly, warm and...

  • Front of House Assistant

    5 months ago

    London, United Kingdom Company of Cooks Full time

    **Front of House Assistant**: **£12.50 per hour****: **London**: Craft, Creativity and Community - we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK’s most cherished venues since 1996, delighting customers and...

  • Front of House Assistant

    6 months ago

    London, United Kingdom Company of Cooks Full time

    **Front of House Assistant**: **£13.15 per hour****: **London**: Craft, Creativity and Community - we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK’s most cherished venues since 1996, delighting customers and...

  • Front of House Assistant

    5 months ago

    London, United Kingdom Company of Cooks Full time

    **Front of House Assistant**: **£13.15 per hour****: **London**: Craft, Creativity and Community - we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK’s most cherished venues since 1996, delighting customers and...

  • Front of House Assistant

    5 months ago

    London, United Kingdom Company of Cooks Full time

    **Front of House Assistant**: **£15.50 - £16 per hour****: **London**: Craft, Creativity and Community - we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK’s most cherished venues since 1996, delighting customers...

  • Front of House Assistant

    5 months ago

    London, United Kingdom Company of Cooks Full time

    **Front of House Assistant**: **£13.15 per hour****: **London**: Craft, Creativity and Community - we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK’s most cherished venues since 1996, delighting customers and...

  • Front of House Assistant

    5 months ago

    London, United Kingdom Company of Cooks Full time

    **Front of House Assistant**: £11.95 per hour **London**: Craft, Creativity and Community - we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK’s most cherished venues since 1996, delighting customers and clients...

  • Front of House Assistant

    5 months ago

    London, United Kingdom Company of Cooks Full time

    **Front of House Assistant**: **£10.00 per hour****: **London**: Craft, Creativity and Community - we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK’s most cherished venues since 1996, delighting customers and...

  • Front of House Assistant

    5 months ago

    London, United Kingdom Company of Cooks Full time

    **Front of House Assistant**: **£11.95 per hour****: **London**: Craft, Creativity and Community - we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK’s most cherished venues since 1996, delighting customers and...

  • Front of House Assistant

    6 months ago

    London, United Kingdom Company of Cooks Full time

    **Front of House Assistant**: **£13.15 per hour****: **London**: Craft, Creativity and Community - we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK’s most cherished venues since 1996, delighting customers and...

  • Front of House Assistant

    6 months ago

    London, United Kingdom Company of Cooks Full time

    **Front of House Assistant**: £24,846 per annum **London**: Here at Company of Cooks we operate all restaurants, bars, events and staff catering at the Royal Opera House, the restaurant and café at the National Portrait Gallery, and are being invited to return to the Royal Academy of Arts in Burlington Gardens after their 250th anniversary redevelopment....

  • Front of House Assistant

    5 months ago

    London, United Kingdom Company of Cooks Full time

    **Front of House Assistant**: **£13.50 per annum****: **London**: Craft, Creativity and Community - we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK’s most cherished venues since 1996, delighting customers and...

  • Front of House Assistant

    5 months ago

    London, United Kingdom Company of Cooks Full time

    **Front of House Assistant**: **£11.95 per hour****: **London**: Craft, Creativity and Community - we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK’s most cherished venues since 1996, delighting customers and...

  • Front of House Assistant

    5 months ago

    London, United Kingdom Company of Cooks Full time

    **Front of House Assistant**: **£10.00 per hour****: **London**: Craft, Creativity and Community - we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK’s most cherished venues since 1996, delighting customers and...

  • Front of House Ambassador

    3 weeks ago

    London, Greater London, United Kingdom The Other House Full time

    Role OverviewThe Other House is seeking a highly skilled and enthusiastic Guest Services Assistant to join our team. As a key member of our front of house team, you will be responsible for delivering exceptional resident experiences across all aspects of our hospitality services.Key ResponsibilitiesProvide exceptional customer service to residents, members,...

  • Receptionist

    6 months ago

    London, United Kingdom Front of House Full time

    **Join the UK’s most dynamic collection of hotels and restaurants** - At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...