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Audio Typist/secretary

4 months ago

Norwich, United Kingdom St Stephens Gate Medical Partnership Full time

To provide general secretarial support for GPs / Nursing Staff /Practice Management involving word processing & audio typing skills and general clerical work relating to the secretarial team’s efficiency and productivity.

**Responsibilities**:

- To provide efficient audio, copy typing & word processing in accordance with practice policies & systems; this includes letters, reports, etc: in an accurate and efficient manner.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications, taking & dealing with appropriate messages.
- All relative information from outside agencies to be kept up to date & filed, including contact numbers, addresses etc.
- Update templates relative to either patient or hospital referral or recall.
- To assist in gathering statistics and information when required.
- To provide adequate cover for members of the secretarial team during periods of annual leave and sickness.
- To initiate the referral via the ERS service, inform & send patients the necessary information, assisting the patient if they have problems.
- To participate in/organise further training programmes/meetings where necessary.
- Any other duties appropriate to the role

**Must have following qualities**:

- Confident and friendly telephone manner
- Effective prioritising of workload to achieve daily deadlines
- Efficient and accurate document processing
- Problem solving and proactive team ethos
- Good attention to detail
- Willingness to learn and develop new skills
- Confident computer skills - Typing and word

Benefits include attractive city centre location and NHS pension. Unfortunately, parking on site is for GPs and patients only. This role is full time, but we can offer flexible working patterns by arrangement.

**COVID-19 Vaccines**

It is desirable that you have had/will have your COVID-19 vaccine. You will be required to bring proof of your COVID-19 vaccine to the practice, should you be offered a position with us.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £11.00-£11.47 per hour

**Benefits**:

- Company pension

Schedule:

- Day shift

**Experience**:

- Secretarial/Audio Typing: 1 year (preferred)

Work Location: In person

Application deadline: 03/06/2023