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Branch Administrator
2 months ago
A fantastic opportunity has arisen for a Branch Administrator to join this leading property maintenance business based in Nottingham.
This is a fast paced and varied role - duties will include:
- Answer telephone enquiries, manage post, communication and office supplies
- Schedule property visits to carryout works, keeping portals and communication plans live and up to date
- Raise supplier and subcontractor purchase orders using HWPL accounting software, including cost information
- Organise delivery and collection of materials and update HWPL software of POD
- Collate and distribute weekly directly employed timesheets and vehicle logs
- Create and upload information to client portals including progress and completion reports
- Upload cost and completion information to client portals to enable payment processing
- Raise and forward invoice information internally to finance department
- Liaise with operational mangers to ensure customer care communication is sent out in a timely manner
- Collate KPI information and communicate with clients and residents to resolve complaints
- Be the branch point of contact for queries & questions
- Provide administration to those working at the branch relating to individual projects and general office
- Archive historical information in a clear and systematic manner
- Set up and update hard and electronic copies of site folders including scanning and photocopying of documents
- Manage and monitor general in-house office procedures
- Collate and process confidential information in-line with GDPR and company policies and procedure Customer Relationship Management System and MS Team
- Create and managing records for tender opportunities
- Main point of contact for CRM system for the branch
- General branch administration of the CRM system
- Create and update company shared folders as and when required Transport, Equipment and Plant:
- Co-ordinate temporary vehicle requests and request fuel cards as required
- Co-ordinate repairs and as and when required
- Hire and off hire equipment and plant
This role offers a basic salary of £24,000 - £25,000 depending on experience
Hours of work Monday to Thursday 8.30am-5pm and Friday 8.30am
- 4pm
To be suitable for this role you will have excellent administration skills and experience, strong communication skills and excellent IT ability.
**Salary**: £24,000.00-£25,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: LC280423
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