Field Care Supervisor

2 months ago

Crosby, United Kingdom Cavalry Care Full time

_**Job Title**:_Field Care Supervisor

**Department**: Complex Care services

**Hours**: 9am-5pm, alongside on call approx. once a month

**Reports to**: Complex care Services Coordinator, Complex care Deputy Manager

**Manages**: On rota staff. Health Care Assistants, Support Workers, Nurses

Would you like to work with a company that cares about you, as well as the people you care for?

Here at Cavalry, we know what it’s like to work as a healthcare professional - because we’ve done the job ourselves

Cavalry Healthcare is a nurse-owned, nurse-led company on a mission to change care for the better and we’re currently looking for compassionate and experienced Field Care Supervisors to work in our Complex Care Team based in the Liverpool area. The office location is **Crosby/Waterloo, north Liverpool.**

Why Join Cavalry?
- Competitive salary, **£25,000** plus overtime/on-call payments
- Generous holiday entitlement, **33 days annual leave**:

- Full induction given plus high-quality bespoke training
- Plentiful opportunities for career development and progression
- Friendly and supportive team
- Vocationally driven company, committed to providing exceptional care
- 24/7 support

Job description
- To take full day to day responsibility for the allocated case load of complex care packages.
- Build positive relationships with service users and their families, working closely with each allocated service user.
- To be involved in updating support plans including setting activities and to-do lists on systems.
- To identify, report and record any changes to service user needs including risks, environmental changes etc.
- To take an active role in the induction and allocation of new staff, ensuring recruitment and induction processes (including introduction to service users) are robustly followed.
- Work as a member of the complex services team within packages to cover shortfalls in the rota and to provide support and supervision of staff within the team.
- Audit data on the systems
- including daily logs, complaints, incident management, communication with professionals, staff, families.
- Daily activities monitoring for packages.
- Ensure staff training and competencies are up to date.

**You will have experience working in the Community/Care sector and be able to demonstrate your knowledge and passion for care.**
- Desirable - NVQ in health and social care or equivalent experience including supervising, leading a team.
- 2 years’ experience working as a support worker or in a care profession.
- Knowledge and experience of rostering.
- Competent user of IT systems, databases, and MS Office.
- A self-starter with strong personal drive to achieve results & work to high standards.
- Active team player who builds and maintains professional relationships both externally and internally.
- High Level Customer Service skills and ability to pay attention to detail.
- Strong organisational, prioritising and time management skills within a fast-paced setting with a “can do attitude”.

Takes responsibility for self-development and actively seeks way to improve own performance.
- Confident to take ownership in welfare concerns or complaints and support to conclusion.
- Understands the roles and responsibilities across the business and the role they play within it.
- Full driving licence and access to a vehicle.

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension

Ability to commute/relocate:

- Crosby: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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