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Customer Service Adminstrator

5 months ago

Leeds, United Kingdom Pentest People Full time

**Customer service administrator**

Pentest People are looking for an organised and friendly individual to fit into our projects and administration team.

**Your main responsibilities will include**:
Coordinating various consultant diaries

Telephone contact clients to chase information

Reviewing documents and collecting information from clients

Maintain accurate records

Ensuring client assessments are delivered on time by working with all internal teams; Sales and Consultants

Review and keep to assessment budgets

Manage and maintain relationships with our clients

Carry out administrative tasks; update spreadsheets, data entry and management updates

**Main requirements for the role**:
A strong focus on customer service and client management skills with the ability to build relationships and work collaboratively internally and with clients

Strong communication skills, both written and verbal

Excellent time management skills

Accuracy and attention to detail

Adaptability to different requirements and a desire to learn as new services are created

The ability to multi-task and deliver towards client deadlines

Role will be office working from our Leeds site

**About Pentest People**

Pentest People are the fastest-growing independent security provider in the United Kingdom, based in Leeds city centre, focussing on bringing the benefits of Penetration Testing as a Service (PTaaS) to all its clients. Our specialised security consultant team holds industry qualifications and combines many years of experience working at the highest level across all industry sectors.

**The position includes benefits such as**:
Frequent social work events

Employee benefits & discounts

Access to an EAP well-being platform that offers a range of confidential support

Weekly lunches or breakfasts

Company Gym Membership

**Job Types**: Full-time, Permanent

**Salary**: £20,319.00 per year