Head of Complex Care

4 weeks ago

London, United Kingdom Cleantech People Full time

**What's involved with this role**:
**Job Ref: Hackney RQ1201309**

**_Enhanced DBS disclosure is listed as a requirement for this role_**

A Head of Complex Care & Safeguarding is required to act as the Head of Service in an Adult Social Care Team.

The role will include the management and oversight of complex case management, reviews, occupational therapy and safeguarding, including the SAB.

**Key Responsibilities**:

- Responsible for ensuring the individual services you manage deliver a high quality and cost effective service, underpinned by continuous improvement that is driven by qualitative and quantitative data. You will also be responsible for ensuring that those services meet regulatory standards and statutory duties where required, and are a model of best practice for the wider market.
- Lead within your service and across the department to ensure the services you directly manage are working closely and collaboratively with the wider department, directorate and partnership. In addition, take on leadership roles which cross cut the whole department. These will include operational leadership roles (such as chairing Quality Assurance Meetings), project sponsor leadership roles (for time specific projects), policy or system lead roles (such as strategy development).
- Take the lead for Adult Social Care in corporate (Hackney Council) projects, championing the department and its objectives, ensuring the department’s needs are recognised in corporate projects and that the department delivers on corporate objectives and those driven by our members.
- Take the lead for key partnership agendas, boards and projects working with all of the department’s and Council’s key partners. This includes customers, carers, voluntary and community sector and statutory partners, in order to build strong relationships which contribute to the delivery of the Council and departmental objectives, and ensuring the reputation of the department and Council.
- Responsible for the overall budget associated with the respective areas of responsibility, ensuring it is robustly controlled and managed within the allocated limits

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.**

**_If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity._**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:
**Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.**

**Qualifications & Training**:

- A degree, comparable qualification, or evidence of analytical skills, report writing and lateral thinking skills required for this level of post
- Evidence of significant relevant Continuing Professional Development (CPD)
- Evidence of a relevant management qualification or sufficient level of management training

commensurate with this level of post
- A relevant social or health care qualification e.g. Social Work, Nursing, Occupational Therapy

and evidence of current registration with appropriate registering body

**Experience**
- Managing a range of assessment and care management functions and ensuring the highest

quality of service and quality outcomes
- Delivering operational change to the services that underpin and make assessment and care

management team successful
- Leading the partnerships that underpin assessment and care management teams across the

Council and external partners and delivering changes that make a difference to the outcomes for people
- Delivering customer focused services and service improvements managing demands and

pressures on the service and tight deadlines
- Successful management of significant budgets and resources (including staff teams,

purchasing, commissioning and capital budgets) to ensure that the service is effectively

resourced to deliver to the required standard
- Planning for a minimum of one year anticipating priorities, changing landscape and predict the future service

Key Skills
- Strong Leadership and management skills including people, performance and budget

management
- Communication, negotiating and influencing skills
- Able to work collaboratively corporately and departmentally creating a strong team spirit
- A strong role model who demonstrates a personal commitment to high standards of public service, honesty and integrity and professionalism
- Able to design, develop and implement

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