Part-time Optical Assistant

3 months ago


Flitwick, United Kingdom Harrolds Opticians & Audiologists Full time

We are a well established independent practice based in Flitwick offering exceptional care to our patients living in and around Flitwick. We are looking for someone to come and join our friendly team.

This is a part-time position working 22.5 hours a week over 3 days to include alternate Saturdays. Working hours will be 9.00-5.30 with an hour lunch break.

**Responsibilities**:

- Be the first point of contact, welcome patients and visitors in a professional and friendly manner
- Answer and direct phone calls, take messages, and provide information to patients
- Schedule and manage bookings, maintain the diary efficiently
- Perform administrative tasks such as data entry, filing, and photocopying
- Manage incoming and outgoing mail
- Maintain office supplies and stock, ordering new supplies as needed
- Ordering frames and lenses
- Working alongside an experienced Dispensing Optician & Optometrist
- Deal with complex patient queries calmly and in a sensitive manner
- Pre-screening
- Adjusting, fitting, and repairing spectacles
- Contact lens ordering
- Triaging patients for urgent eyecare.

**Skills**:

- Must be approachable, calm & confident at all times
- Excellent phone etiquette with the ability to handle calls in a professional manner
- Strong computer skills, including the ability to type accurately and efficiently
- Previous experience in optics, or an administrative/clerical role is preferred
- Strong organisational skills with the ability to prioritise tasks effectively
- Have the ability to learn and want to develop

This position offers an opportunity to work in a professional branch environment with a supportive team. Experience is preferred but you will be provided with the relevant training for this position.

**Job Types**: Part-time, Permanent

**Salary**: £12.00 per hour

Expected hours: 22.5 per week

Schedule:

- Day shift

Work Location: In person



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