Website Performance Specialist

3 weeks ago

StokeonTrent, United Kingdom Click Dealer Ltd Full time

**CAREER **OPPORTUNITY

**Website Performance Specialist**

You will be working alongside within our Product Onboarding journey as part of the operations department.

**What a typical week looks like**

You will be running website performance reports on our new customers websites prior to their Click
Dealer web product being activated to help us understand the current performance, then running a comparison report after their new website has gone live to track performance.

You will also assist with the product onboarding process maintaining the business’ agile approach being flexible and covering for other tasks during the project management process.

**About you**
- Excellent organisation skills: ability to manage multiple tasks and a sizeable workload
- Excellent attention to detail
- Ability to effectively articulate customer requirements and communicate those in a clearly in a written format
- Confident communication skills and adept in advising/educating customers and objection handling
- Up for a challenge
- Website or basic level coding would be great but is not essential.
- Knowledge of the automotive industry (beneficial)
- Knowledge of Google Analytics (beneficial)

**What will help you succeed in this role**
- Strong organisational skills, with the ability to multi-task
- Strong attention to detail
- Confident in raising issues
- Data driven & analytical
- **Helping every dealer buy and sell vehicles, more profitably, more often. **_

**CAREER **OPPORTUNITY

**Why work for Click Dealer?**
Click Dealer has been operating for over 20 years - originally founded by Gerry, who remains with the business as our Chief Visionary Officer. We provide a range of SaaS (Software as a Service) solutions to independent used car & van dealerships - including websites, dealer management system, and digital marketing solutions. We’ve won multiple awards and have a strong reputation in our industry.

It’s important that all our team members (or
- Clickers’ as we affectionately call our employees) feel part of our Click family - we want you to feel welcome here.

**Everyone is a part of something extraordinary**
Here, we have a culture, team, and atmosphere in which every Clicker’s work is valued and important

**Your work is always appreciated and recognised**
We can never give enough praise or recognition to our Clickers. Whether that’s through treating them to lunch or giving them a shout out in Microsoft teams.

**You can lean on and trust us**
All of our Clickers massively respect and appreciate one another, making the Click Dealer environment one that brings a great sense of belonging. Here you can lean on and trust your co
- workers to work with you.

**You’re constantly encouraged**
We’re always encouraging and helping our Clickers to do better and continuously learn. We provide clear pathways for career progression, with access to support and training to help get you there.

**Everyone is treated fairly**
We are an Equal Opportunity Employer, which means that we are proud to fairly reward people for their efforts and achievements, as well as provide our employees every opportunity to provide feedback and talk to us if there is an issue.

We know that you have a life outside of work with your own needs and desires - we put real value on inclusivity and people’s wellbeing. You can expect:

- **Flexible working environment** - whether you prefer being in our office or would rather work predominantly at home, we can support flexible working arrangements.
- **25 days holiday plus bank holidays**, increasing with service level. We encourage our team to book their holidays and take a break
- **Medical plan**, including an Employee Assistance Programme. Our plan offers a range of services, including: a virtual GP service, 24/7 help line, and help with optical & dental costs.
- **Training & Development** - we want to support our Clickers with growth and upskilling. If there’s an opportunity you’re interested in, we are all ears
- **Helping every dealer buy and sell vehicles, more profitably, more often. **_

**CAREER **OPPORTUNITY

**The finer details**:

- **Role**: Website Onboarding Specialist
- **The team**: Web Onboarding Team - Operations department
- **Our office**: Winton House, Stoke-on-Trent, ST4 2RW - close to bus and rail links. Whilst we can support working from home if you wish, you would need to be comfortable commuting into the office when needed.
- **Contract type**: Permanent, 35 hours per week
- **Salary**: Competitive commensurate with experience
- **Closing date**: ASAP

**Positions you might have held before**
Customer Care Advisor | Junior Digital Marketing | Student |

**How to apply**
If you’re excited by this opportunity and want to apply, send your CV
It would be great to hear why you’re interested in this being your next role
- **Helping every dealer buy and sell vehicles, more profitably, more often. **_

**Job Types**: Full-time, Permanent, Apprenticeship

**

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