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Visitor Operations Assistant

5 months ago

London, United Kingdom Shakespeare's Globe Full time

Shakespeare’s Globe is currently seeking a **Visitor Operations Assistant **to join our **Visitor and Audience Operation **Department.**

To provide a world class experience and customer service visitors to the Globe site and work together as a team to facilitate all visitor activity onsite.

This role is offered on a casual basis, ranging in shift times of 4-8hrs. Due to the nature of the role it must be worked onsite on London’s Bankside and will include regular evening and weekend working.

They will be able to use their initiative to demonstrate a proactive and flexible approach to change, even at short notice and will be able to retain and share excellent knowledge of products, practices, and objects in the exhibition space, whilst also able to influence customers with strong selling skills.

The right person for the role will have an excellent attention to detail, effective communication skills and be enthusiastic and willing to learn.

The Visitor and Audience Operations department is made up of a large operational team encompassing the management and delivery of the tours, also supporting the Retail function and wider Globe activities. The team collaborate closely with other departments to bring the highest standards of audience experience in the delivery of all the Globe’s work.**DETAILS**:
**Deadline**:
Monday 14 August 2023, 10.00am

**Salary**:
£13.06 per hour**Type**:
Casual / Permanent