Receptionist

4 weeks ago


London, United Kingdom Churchill Medical Centre Full time

**Churchill Healthcare Job Description**

**Receptionist**

**Job title**:
Receptionist

**Responsible to**:
The Assistant Practice Manager

**Location**:
Churchill Medical Centre (1 Churchill Terrace, Chingford, E4 8DG) & Chingway Medical Centre (7 Ching Way, Chingford, E4 8YD)

**Hours of work**:
37.5 hours over 5 days during practice opening hours; however, post holder will be expected to be flexible in line with the responsibility to the role

**Salary Range**:
£20k - £23k negotiable depending on experience

**Accountability**:
To the partners of the practice

**Job Purpose**:

- Receive, assist and direct patients in accessing the appropriate service or health care professional in a courteous, efficient and effective way and undertake administrative duties when not following the receptionist role.

**Main Objectives of the Post**:

- Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community.

**Professional Duties and Responsibilities**:

- Managing all aspects of the reception administration role, ‘front desk’ reception duties, ensure completion of clinical tasks
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
- Carry out tasks relating to patient records, including filing, document management and ensuring patients can access reports, prescriptions and that they are easily accessible.
- Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning
- Scan all documents on to the relevant patients record and then store the documents in line with surgery procedures.
- Perform any other relevant and reasonable duties that may be requested by the Practice Manager or Partners.

**Essential Person Specification**:

- Good IT skills
- Good Communication skills, both written and verbal
- Strong organisational skills and the ability to work in a methodical way
- Very good attentional to detail and accuracy
- Ability to build and maintain good, supportive working relationships
- Ability to work flexibly and productively as part of a team
- Ability to prioritise work effectively to manage multiple demands
- Adaptable to the changing needs of general practice

**Desirable**
- Experience of working within the NHS or in a healthcare setting in an administrative role is desirable but not essential

**Salary**: £20,000.00-£23,000.00 per year

**Benefits**:

- Company pension
- Free parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 01/12/2023
Reference ID: CMC0425


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