Fines Officer(Ao)

4 weeks ago

Kidderminster, United Kingdom Brook Street Full time

Sector: Public Sector, Government role, initially 3 Months with the chance of an extension
Role: Admin Officer
Location: Kidderminster, DY10
Hours & Pay: Full Time, Monday to Friday - £11.88 per hour

**Responsibilities**:

- Taking calls, and dealing with challenging queries
- Dealing with admin processes including correspondence, write offs, reports and checks
- Reviewing accounts
- Managing fines enforcement cases
- General enforcement work

**Person Specification**:

- Must have, and be able to demonstrate, experience with Excel
- Previous administration experience
- Customer service experience (desirable)

In house training will be provided.

If successful, you will need to provide three years of referencing information as well as consent for Brook Street to conduct a disclosure check.

**_ Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. _**_HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. _
- Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. _

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

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