Senior Front of House

6 months ago


East Ayton, United Kingdom East Ayton Lodge Hotel Full time

_Senior Front of House _
**About us**

We are a family run hotel with big ambitions. We've taken our hotel from strength to strength and we want to grow even further. Our Team is passionate about our Hotel and if you join our Team you will be part of our fantastic journey

Would you like a great career in hospitality? Are you energetic, enthusiastic and motivated? Do you believe in delivering a fantastic hospitality experience to wonderful guests? If so, we would love to meet you

Your responsibilities will include: assisting with all guest **services, **including reception, booking and reservations, handling guest inquiries and complaints, (full training will be given).
- supervise the waiting staff and help with lunch or dinner services
- nurture frequent diners to boost customer retention
- serve guests to the restaurant's standards and maintain a comfortable dining environment
- inform the kitchen and waiting staff of any allergies, food requirements, complaints or changes to orders
- maintain stock of necessary beverages and condiments at the bar
- ensure guests stay safe and orderly within the restaurant
- clean tables and other surfaces
- set tables and ensure they're ready for the next guest
- train new staff members
- enforce restaurant standards

Experience in hospitality is essential.. This is a role with some responsibility therefore you must be 21 or over. Pay DAE

**Salary**: From £10.50 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus
- Tips

**Experience**:

- Hospitality: 2 years (required)

Work Location: In person



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