Assistant Recreation Ranger

**Details**:
**Reference number**:

- 352219**Salary**:

- £24,323 - £24,323- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Officer- Pay Band 6b**Contract type**:

- Permanent**Business area**:

- FC - Forestry England**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- High Lodge, Thetford ForestAbout the job

**Job summary**:
Forestry England is a world leader in sustainable forestry and is the largest provider of outdoor recreation opportunities in the country. The nation’s forests are managed via six Forest Districts with High Lodge located in East England.

High Lodge is located within Thetford Forest which is the UK’s largest man-made lowland forest. The forest offers a wide range of places to visit with High Lodge attracting over 500k visitors each year. High Lodge provides a gateway for visitors to explore the forest and provides high quality facilities, play and heritage trails, cycling, Go Ape, catering and events.

A key aim at High Lodge is to grow and diversify the business in an appropriate and sustainable way, while attracting and engaging new and repeat visitors.

**Job description**:
This is an exciting opportunity to join an experienced team at a regional outdoor attraction. As an Assistant Recreational Ranger you will support in the recreation delivery and development at High Lodge, Thetford Forest. You will support with the inspections and help maintain recreation facilities to national standards by working with colleagues both inside and outside of your immediate team. You will be required to use your own initiative, engage with visitors, volunteers and contractors.

You will play a role in supporting, promoting, and helping to developing recreation facilities and opportunities.

The successful person will be involved with events taking place at High Lodge, Thetford Forest.

Act as site Duty Manager on a rota basis with weekend/Bank Holiday working essential. You will help to strengthen the health and safety culture as Forestry England strives to fulfil our corporate value of ‘Look Out & Look After’.

High Lodge’s recreation and visitor experience business plays an essential role in fulfilling the aims of Forestry England and delivering health and wellbeing for all through connections with nature in our nation’s forests.

The post holder will report to the Recreation Rangers at High Lodge, Thetford Forest.

**Responsibilities**:

- Help maintain a strong safety culture within the site team and ensure your behaviours match Forestry England’s values, attitudes and commitment to health and safety.
- Act as a duty manager which requires working regular weekends (currently 1 in 4 weekends), holidays and other peak periods. Share this role with other team members.
- Maintain the recreational facilities (e.g play equipment and cycling trails) so they provide a fun but safe experience for visitors.
- Support with the onsite vegetation management plan
- Understand and comply with legislation, policy and promote best practice by following relevant guidance.
- To support with the inspection regime to ensure safety of recreation facilities and ensure all works are conducted in compliance with our health & safety policies and suitably supervised.
- Use Eco-online to record accidents and near misses linked to the recreational facilities.
- To support with facility statutory inspections
- To support with events at High Lodge so they are delivered safely for the public.
- To work in the information point and do housekeeping duties when needed.

**Person specification**:
**Essential experience & technical expertise**:

- Outdoor recreation experience
- Full UK driving licence.
- High standards of customer service and workplace values.
- Competent in the use of IT systems, such as Microsoft Office and social media.
- A customer focused approach which enables you to effectively deal with visitors in a variety of situations.
- Excellent organisational and time management skills.
- An understanding of operational environmental, health and safety standards.
- Experience of working in a team.

**Desirable experience and technical expertise**:

- Health and Safety qualification
- First Aid at Work
- ROSPA Operation inspection course

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Working Together
- Making Effective Decisions
- Managing a Quality Service

**Benefits**:

- Alongside your salary of £24,323, Forestry Commission contributes £6,260 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pensi