Brm Support Coordinator

5 months ago


Basildon, United Kingdom Linnaeus Full time

**Your role and responsibilities**

An exciting opportunity has arisen for an experienced, enthusiastic, and passionate Support Executive to join the Linnaeus Group. The Support Executive will be responsible for working closely with up to 2 referral centres to drive top line business growth and local referring vet engagement. Alongside this the support executive will play a leading role in the organisation and logistics of the referral centre CPD events.

The role will be working closely with your designated hospital Business Relationship Manager, Hospital Director and Marketing Manager to provide business relationship plans for the practice to align with the business objectives to drive top line growth. This role will target our lower referring accounts to build their knowledge and awareness of the local referral centres.

The support executive will work with the Business Relationship Manager to develop a plan of how to engage with targeted local veterinary practices, highlighting the centres area of expertise through organisation of CPD events and learning about new quality-based innovations in specialist care. The Support Executive would also support the BRM with open days and client awareness days to drive increased engagement. This will involve some travel to the referral hospitals.

The primary objective of the support executive role (working in collaboration with the BRMs) is to grow new, and retain current, referrals to the centre and to gain feedback from the veterinary practices on what services or opportunities could be improved for them to consider referring if they are not currently. The core focus of the role is to drive top line growth for the business in line with budgetary targets that have been set for the year.

Working for one of the UK’s leading and rapidly growing veterinary groups, we are looking to expand our team to support an ever changing and demanding set of business needs.

This is a fixed-term contract for 6 months, working 37.5 hours per week.

**Benefits**
- 5 weeks holiday + bank holidays + Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:

- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme

**About us**

At Southfields, you will find exceptional facilities for your pets in one of the largest and most diverse small animal referral hospitals in Europe. You will also find an atmosphere among our team and in our environment of reassurance, confidence, and personal dedication.

With over 100 dedicated, experienced and passionate Veterinary Specialists, Registered Veterinary Nurses and Veterinary professionals, we bring the best people, the best state-of-the-art medical equipment, and the best warm and welcoming surroundings to every aspect of medical and surgical care for pets.

We are a trusted partner for General Practice Vets, offering services across 14 highly specialised fields of pet treatment; each with a dedicated team led by some of the most accomplished specialists in Europe.

At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.


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