Sales Agent

5 days ago


Nottingham, United Kingdom eRecruitSmart Full time

We have a great opportunity for a full-time Renewals Telephone Sales Agent (no cold calling) to join our client’s team in Nottingham.
**About the company
**Our client is a family run business based in Eastwood, Nottingham. They have a USP and are one of the few insurance intermediaries who offer this proposition. They specialise in buildings & Contents Insurance and pride themselves on quality and service.They work with Mortgage Brokers, Financial Advisors, Estate Agents and many more where buildings & contents insurance is not the core of their business and who make referrals to our client, so that they can concentrate on other areas of their businesses.The company are now stronger than ever and have built their client bank up considerably.In 2020 they were awarded “The BEST GI SPECIALIST” in the midlands by one of their insurance providers.
**About the role
**The Renewals Telephone Sales Agent is a key role within our client’s company to make sure that they are retaining every client at renewal and working on a fully automated bespoke CRM.Responsibilities include:

- Quoting then calling existing clients when their home insurance is up for renewal
- Calling clients when they have a missed premium or cancelled their direct debits
- Collecting annual payment details
- Dealing with clients who want to make amendments to their policies
- Quoting across our panel to find a product that the client is happy with

The role of Renewals Telephone Sales Agent is a fantastic opportunity for the right person with experience in a call centre environment, preferably in home insurance sales & retention, who is willing to work hard and receive the rewards for doing so.
**About you
**To be successful for the role of Renewals Telephone Sales Agent, the ideal person will have / be:

- Proven success in B2C telephone sales in a call centre environment (ideally within insurance)
- The ability to build rapport and relationships with customers over the telephone
- A positive attitude which can be maintained all day long
- Excellent objection handling skills
- Comfortable working in a fast-paced sales environment
- Excellent IT skills enabling you to switch between quoting systems with speed and accuracy
- Strong customer service skills to make sure that clients get the best possible service
- Able to deal with clients who may have questions and also need to make changes to their policies
- Required to help out on new business sales during holidays and busy periods
- Outstanding organisational skills

**About the hours & rewards
**In the role of Renewals Telephone Sales Agent, hours are on a Rota Basis working two shifts:
Mon to Thurs - 9.00am - 6.00pm / 10.00am - 7.00pm and Friday 9.00am - 6.00pm
There is a salary on offer of £20,000 per annum, rising to £22,000 after training, plus:

- No Weekends
- Full Training Given
- No Cold Calling
- Statutory Pension Scheme
- 28 days holiday (including bank holidays)
- Onsite Parking

**How to Apply
**Please note that eRecruitSmart is advertising the role of Renewals Telephone Sales Agent on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.Please only applyif you consent to these terms.
You must have eligibility to work in the UK.Please note, only suitable applicants will be contacted.If your address and contact details are not on your CV, you will not be considered.
We look forward to hearing from you
- Insurance, telesales, telephone sales, sales agent, sales executive, business development._



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