Sales Support Assistant

4 weeks ago


Oswestry, United Kingdom John Osman Groundcare Ltd Full time

John Osman Groundcare Ltd is a family run well established agricultural & horticultural dealer with over 30 years experience. We supply an extensive range of Machinery across Shropshire, North Wales, Mid Wales and the Midlands. Our leading franchises are Polaris, Kawasaki, EZGO, Cushman, Iseki plus many more leading brands.

We are seeking a highly motivated Sales Support Assistant to join our team. As a Sales Support Assistant, you will play a key role in providing excellent customer service, general admin and support to the business. This is a great opportunity for someone who is detail-oriented, organized, and enjoys working in a customer focused environment.

**Responsibilities**:

- Assist the sales team with administrative tasks such as preparing quotes, invoices and all associated paperwork.
- Maintain accurate records of customer interactions and transactions.
- Answering the telephone and directing calls.
- Collaborate with other departments to ensure timely delivery of products and services.
- Follow up with customers to ensure satisfaction and address any concerns.
- Provide general administrative support to the business as needed.
- Supporting the parts and service department as required. This includes completing workshop time sheets, general invoices, raising delivery notes and assisting parts orders as required.
- General admin duties to include filing and photocopying.

**Requirements**:

- Proven experience in a customer service or admin support role
- Excellent communication skills, both written and verbal
- Strong attention to detail and organizational skills
- Proficient in Microsoft Office Suite (Word, Excel,)
- Ability to multitask and prioritize tasks effectively
- Ability to work independently as well as part of a small team
- Dynamic ,honest, reliable and friendly character.
- Based in Maesbrook, near Oswestry so a driving licence is essential.

**Part time/Flexi working would be considered for the right applicant.**

**Salary negotiable for the right applicant**

**Benefits**:

- Competitive salary
- On site parking
- Work place pension

**Salary**: £25,300.00-£28,500.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- office administration: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 25/03/2024
Reference ID: KO001


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