Student Advisor

Application closing date

22/03/2023

Location

Luton

Salary

Grade 5, £25,742 to £29,605 pro rata

Contract

20 hours per week, Permanent, Part-Time, Term-Time only, 42 weeks per annum

Contractual hours

Blank

Basis

Term time

Job category/type

Professional services

Attachments

Blank

Job information

We are looking for a Student Advisor to provide an initial point of customer service on the student helpdesk, to respond to and resolve customer enquiries via face to face, online and telephone. The post holder will be providing a wide range of information and services and work primarily in Luton. The Student Advisor will contribute to the student experience by taking ownership of the enquiry, liaising with other relevant University staff and ensure that the enquiry is completed within a specified time period. This is an on-campus role.

For a full job description and person specification

**Interviews will take place on Tuesday 18 April 2023.**

**The University has a responsibility to ensure that all employees are eligible to live and work in the UK.**

**The University is committed to equality of opportunity and values the diversity of all its workforce and student population.