Receptionist

6 months ago


West Malling, United Kingdom Big Motoring World Full time

West Malling

**Salary**: Up to £11.44 an hour

**Job Type**: Full Time

**Hours**: Full-time - 42.5 hours week on average on a rota, to include Weekends.

**Description**

As a Receptionist you will be responsible for providing an exceptional, professional customer experience to our customers whilst they are at our site. This begins with greeting the customer and collecting the required details to ensure that they receive the service we seek to provide.

**About Big Motoring World**

At Big Motoring World, we’re BIG on what matters to both our staff and customers. We’re one of the largest and fastest growing car supermarket groups in the UK and we pride ourselves on providing a class-leading customer experience. Our customers benefit from the widest choice and the best value used cars in the marketplace. Like our name suggests, we do everything BIG. BIG choice, BIG footfall and BIG opportunities to progress your career.

Our approach to used car retail has earned us a number of awards over the years including CarDealer Magazine’s Used Car Supermarket of the Year 2021 and MotorTrader’s Used Dealer Group of the Year 2020. Plus, many more award nominations across 2022 too.

Following recent private equity investment, we’re looking to expand our hugely successful Sales Team to ensure we provide the most amazing customer experience for the high volume of customers who visit our showroom every day.

**Responsibilities**

**Desirable Skills**

**Essential Skills**
- A well-presented, confident individual who is comfortable communicating to a diverse customer base
- Good communicative skills (oral and written)
- Exceptional customer service skills/a positive attitude to customer care
- Strong organisational skills
- Honesty and integrity
- Demonstrates a flexible approach to work that is focused on “getting the job done”
- Acts proactively to add value and follows up to ensure problems remain solved.
- Team player
- Effective time management and flexibility in working patterns needed
- Literate, numerate and proficient computer skills

**Benefits**
- Big rewards scheme
- Opportunities for career progression
- On-the-job training
- Company pension scheme
- State-of-the-art facilities
- Extra perks



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