Library Assistant

Job Introduction
If you have a passion for customer service and a keenness to learn about the library service, we would like to hear from you

The modern library is more than an opportunity to borrow a free book. People visit our libraries for a wide range of information such as getting online, job-seeking, health and well-being or national and local information. We also work in partnership with a number of different organisations on a regular basis, some are based in our buildings and others visit and hold sessions.

As a Library Assistant your duties will include staffing the customer counter, answering a wide range of enquiries, and maintaining our service provision. You will perform routine tasks such as answering phone calls, issuing items to customers, cash handling, and organising files. You will also be required to support library events, such as Children’s events over the summer. Key to the Library Assistant role is being able to signpost people to what they are seeking. Knowledge and experience of working in a library is not essential as full training will be provided. On occasions you will be required to work in other libraries within East Sussex.
- Have good customer service and communication skills
- Have a good understanding and ability to use ICT
- Work well in a team
- Are self-motivated
- Can undertake manual handling tasks
- Are willing to learn and undertake training as required

Work rota:
Week 1: Mon 9.30 - 1, Tues 11:30 - 2, Weds 2 - 4:30, Thurs 9.30 - 6, Fri 9.30 - 4.30

Week 2: Mon 10 - 1, Tues 9.30 - 4.30, Thurs 9.30 - 6, Fri 9.30 - 4.30, Sat 9.30 - 4.30

For an informal discussion, please contact Mike Higginson - Library Manager on 01424 724646.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

**For work that makes a difference.**

Additional Information
Your starting salary will be pro rata if the above position is part-time or term-time only.

Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

Company Information

Package Description