Practice Administrator

Main duties Support the clinical team in the administrative side of delivering timely chronic disease checks, referrals, documentation management and rotas. Provide administrative support for performance statistics and reports required by senior leadership, ICB and other Primary Care Partners as directed by Management. Manage outbound calls to patients as part of any call or recall process, ensuring they are booked in to see the appropriate clinician. To manage any data base searches to support research requests.

Support any Audit or inspection activity e.g. CQC. Support the tasks provided in the clinical system specific to patients as directed by the clinical team. Support the introduction of any new methodology or systems upgrade.

To initiate and process electronic referrals in the absence of the medical secretary. To process patient correspondence using the current document management process within the clinical system in the absence of the medical secretary. To participate in coding patients records in line with coding protocols. To participate in team and wider projects.

Acting as a focal point for the practice managing requests from external organisations such as the local police, solicitors, DVLA and other agencies Updating the appointment system to reflect leave and other approved absences Produce meeting agendas and record the minutes of meetings Assist with QOF targets