Community Support Worker

5 months ago


StratforduponAvon, United Kingdom South Warwickshire University NHS Foundation Trust Full time

Clinical Support Worker -Community Response Team (CRT) for Stratford Base

An exciting opportunity has arisen for an enthusiastic Band 3 Community Support Worker to come and join us in our Community Response Teams. Are you interested in working within South Warwickshire University Foundation Trust Community Services? Are you a carer, a support worker, or someone who has always been interested in working for the NHS? If so, we would love to hear from you

We have two teams situated in Stratford upon Avon and Leamington Spa working across the county supporting patients that have identified health and social needs as a result of a change in their health condition. The service is committed to provide high quality care to provide an immediate response, aiming to prevent avoidable hospital admissions by providing support to patients to remain independent within their own home and facilitating safe discharges home from hospital. The team works together to support patients in the community and work closely with social services, GPs, community nursing teams, patients, relatives and carers.

To be successful in this role you must hold a valid driving licence and have access to your own car.

The Community Response Team operates across the hours of 08:30-21:30, 7 days a week, including weekends and bank holidays. Shifts are allocated pro rata, we offer a mix of early, late and long days.

Clinical Support Workers are members of the Multi disciplinary Team, who undertakes professional duties in the Patient’s homes to ensure provision of high standard care, assisting with all aspects of daily living and promoting independence.

The Band 3 Clinical Support Workers will undertake high quality, caring and compassionate personal care and associated duties under the direction and supervision of the registered staff.

As a Band 3 Clinical Support Worker (CSW) you will make a valuable and important contribution to patients’ quality of life, supporting them to remain safe at home.

Furthermore, there are opportunities for further training and career education progression.

Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

Our values can be summed up in one sentence. We are ‘Trusted to provide safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

Professional Values

To act in a professional manner and ensure Trust standards are maintained and monitored to improve the quality of care to all who come into contact with the services provided by South Warwickshire NHS Foundation Trust.

Uphold the Trust values and standards at all times.

Ensure records and documentation are maintained, kept confidential and meets Trust standards in line with the Data Protection Act.

Demonstrates a positive and enthusiastic approach to their work in order to maintain high morale and motivation within the team. Promoting a professional and positive working environment.

To report any accidents or incidents as described by the Trust’s policy and procedures ensuring an open and transparent culture.

To take reasonable care of the health and safety of themselves and of other persons.

To adhere to the Trust’s dress code policy, maintaining a smart appearance at all times.

To assist other wards, departments and teams within the Trust as and when required by service needs.

To ensure children and adults are protected from abuse and avoidable harm and report any safeguarding concerns in accordance with Trust policies and procedures.

Clinical Practice

To accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care.

To assist in the supervision of other healthcare and support staff as directed.

To carry out duties as specified within the Trust’s approved core task list for Clinical Support Workers/Healthcare Assistant without direct supervision.

To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patient’s condition.

Provide and deliver a high standard of individualised care under the direction but not direct supervision of the registered professional.

To report all care that has been given to patien


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