Call Centre Agent

**Call Centre Agent**

Message Direct are excited to be recruiting for additional Full time Call Centre Agents to join our friendly, vibrant, and dynamic team in Ferndown. We are immensely proud to celebrate 27 years as the industry leading call handling service, boasting a 97% customer service satisfaction score achieved from continuous dedication to customer service and solution.

**Call Centre Agent Working Information**
- Full time 40 hours to include 1 weekend out of 4 working.
- Excellent salary £24,960 per annum (enhanced pay for Bank Holidays).

**Company Benefits we offer.**
- Excellent in-house training with career progression options.
- Competitive salary with enhanced payrates for Bank Holiday working.
- Pension Scheme
- Referral Reward Recognition.

**Requirements for the Role**
- Excellent verbal communication skills.
- Excellent written communication skills.
- Ability to use a laptop.
- Ability to manage and control calls.
- Ability to commute to Ferndown.

We are an equal opportunity employer who support diversity and inclusion within the workplace.

**Salary**: £24,960.00 per year

**Benefits**:

- Company events
- Company pension
- Referral programme

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

Reference ID: Call Centre Agent