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We are now offering a fantastic opportunity to join our friendly and dedicated Call Centre team at Charing Cross Hospital. The Pathology Department Call Centre handles calls from GPs, Internal and external clients who require Pathology Results or clinical information. The Call Centre is also responsible for the distribution of Pathology consumables and reports. This busy service has a set of Key performance indicators which are continuously monitored and regularly demonstrate a good service. The Call Centre is part of Pathology Business Services; Pathology Business Services actively encourages Lean working and continuous Service Improvement.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert.
Benefits include career development, flexible working, staff wellbeing programmes, staff awards and recognition scheme. We also have available benefits including cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
NWLP Induction
The NWLP induction will run on the first Monday of each month (provided it does not fall on a bank holiday) and includes laboratory training (for relevant laboratory roles). All new staff must attend the NWLP induction during their first week with NWLP.
For 2024, see below the start dates which you will be able to book once you have completed all your pre-employment checks.
Monday 8 April 2024
Monday 13 May 2024
Monday 3 June 2024
Monday 1 July 2024
Monday 5 August 2024
Monday 2 Sept 2024
Monday 7 October 2024
Monday 4 November 2024
Monday 2 December 2024
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert.