Apprentice Accounts Assistant

Fred Olsen Travel was established in 1988 with family values at its heart and knowledgeable staff across the board. As one of the UK’s most established travel companies, Fred. Olsen Travel provides outstanding customer service, choice and value for money through our six distinct specialisms, covering land, river and sea to go along with the multiple high street travel agencies dotted around East Anglia and the South Coast. Fred. Olsen Travel is also the UK general sales agents for Star Clippers, Amadeus River Cruises and American Cruise Lines. Our mission is to be a world class provider of travel products and services with a reputation for outstanding customer service, unrivalled choice, exceptional quality and value for money.

Initially you will be trained on the following:

- Learning the booking and financial systems
- Reconcile Direct Debits
- Coding and registering purchase ledger invoices
- Process Travel-ledger payments for authorisation
- Process Purchase Ledger BACS payment for authorisation
- Assisting the Purchase and Sales Ledger Manager/Staff with ad-hoc jobs when required

With experience the above duties will be added to in line with your training and qualification.

This is a full-time position working 35 hours per week (Monday - Friday 9:00am - 5:00pm)

Attached to this advert you will find a detailed Job Profile and an overview of the staff benefits we offer.

**Our values are**:
**Customer Driven**: We strive to look through the lens of each customer to ensure we continuously put their needs and expectations at the heart of everything we do.

**Valuing Diversity**: We believe differing views and experiences make us stronger. By working to create a representative and inclusive business, we can deliver the right solution to our customers in the right way.

**Investing in people**: We believe that by continuously seeking to grow personally and professionally develop our people, we can improve our future today.

**Winning Together**: We deliver our best outcomes and results when we all pull in the same direction, creating a positive team spirit where people feel valued, support each other and share in success together.

**Doing the right thing**:We pride ourselves on doing what is right and building trust in every situation with our people, customers and community.

Fred. Olsen Travel offers a range of company benefits including BUPA medical, Life Assurance, discounted holidays and cruises plus retail discounts and cash back incentives through our MyBenefits scheme.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.