Customer Assistant- Instore Bakery
4 weeks ago
Customer Assistant. This is a Permanent position in our In Store Bakery.
**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles
**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Nottingham, NOTTINGHAMSHIRE, ENGLAND;
Nottingham
-
Customer Services Assistant
3 weeks ago
Nottingham, United Kingdom Central England Co-operative Full timeLocation- Nottingham - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- TUXFORD STORE - 100198 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...
-
Customer Services Assistant
4 weeks ago
Nottingham, United Kingdom Central England Co-operative Full timeLocation- Nottingham - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- FARNBOROUGH ROAD, CLIFTON - 100783 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...
-
Customer Services Assistant
4 weeks ago
Nottingham, United Kingdom Central England Co-operative Full timeLocation- Nottingham - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 8 - Company Name- EASTWOOD, NOTTINGHAM ROAD STORE - 100144 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...
-
Customer Services Assistant
3 weeks ago
Nottingham, United Kingdom Central England Co-operative Full timeLocation- Nottingham - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 16 - Company Name- BRAMCOTE LANE, WOLLATON STORE - 100796 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...
-
Nottingham, Nottingham, United Kingdom Marks and Spencer Full timeAll the detailsThis is a temporary position in the Instore Bakery/ Cafe with the following shift pattern: Weds 05:00-13:00Fri 14:00-22:00Sat 12:00-20:00 Sun 08:00-16:00Thurs 05:00-13:00Fri -5:00-13:00 This job role involves working some unsocial hours and operating machinery and this means we can't consider applications from anyone under the age of 18. This...
-
Bakery Assistant
4 weeks ago
Nottingham, United Kingdom BW1 Consultants Ltd Full timeOne of our Clients are large scale manufacturers & distributors of high-quality Asian aisan baked products. They are rated as the leading manufacturer and distributor of Asian bakery items in the UK. The family-owned bakery business in Nottingham makes hand-finished frozen sweets and savoury products. They are looking for a hardworking and talented bakery...
-
Team Colleagues
2 weeks ago
Nottingham, United Kingdom The Cornish Bakery Full time**Outstanding to Work for 2023 as accredited by Best Companies** **NEW BAKERY OPENING** **Recruitment Day** **6th July 2024 - **9am to 3pm** Are you looking for a new challenge? Team Member, Head Barista, Kitchen Leader and Team Leader positions available with full and part-time hours. This role could be the perfect opportunity to develop your...
-
Customer Services Assistant
4 weeks ago
Nottingham, United Kingdom Central England Co-operative Full timeLocation- Nottingham - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 20 - Company Name- BEESTON - 100427 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities interests...
-
Customer Services Assistant
3 weeks ago
Nottingham, United Kingdom Central England Co-operative Full timeLocation- Nottingham - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 14 - Company Name- TUXFORD STORE - 100198 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...
-
Customer Services Assistant
3 weeks ago
Nottingham, United Kingdom Central England Co-operative Full timeLocation- Nottingham - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 8 - Company Name- EASTWOOD, NOTTINGHAM ROAD STORE - 100144 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...
-
Customer Services Assistant
4 weeks ago
Nottingham, United Kingdom Central England Co-operative Full timeLocation- Nottingham - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- FARNBOROUGH ROAD, CLIFTON - 100783 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...
-
Customer Services Assistant
4 weeks ago
Nottingham, United Kingdom Central England Co-operative Full timeLocation- Nottingham - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 15 - Company Name- CLIFTON, SOUTHCHURCH DRIVE - 100727 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...
-
Customer Services Assistant
2 weeks ago
Nottingham, United Kingdom Central England Co-operative Full timeLocation- Nottingham - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Fixed Term - Hours Per Week- 12 - Company Name- FARNBOROUGH ROAD, CLIFTON - 100783 - Contract Dates- 08/06/23 - 08/09/23 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent...
-
Customer Services Assistant
2 weeks ago
Nottingham, United Kingdom Central England Co-operative Full timeLocation- Nottingham - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- CHAPEL STREET, KIRKBY IN ASHFIELD - 100793 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members...
-
Customer Services Assistant
2 weeks ago
Nottingham, United Kingdom Central England Co-operative Full timeLocation- Nottingham - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 16 - Company Name- HUCKNALL STORE - 100721 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...
-
Customer Services Assistant
4 weeks ago
Nottingham, United Kingdom Central England Co-operative Full timeLocation- Nottingham - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 10 - Company Name- BOTTESFORD RETAIL - 100239 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...
-
Bakery Assistant
4 weeks ago
Nottingham, United Kingdom AF Blakemore Full time**Greggs Bakery Assistant - Min 24 **Hours Per Week including evenings and weekends.** We have an **opportunity** for a **Greggs Bakery Assistant **who is motivated, friendly, hands-on and passionate about their store offering excellent service and standards to our customers. Reporting directly to the Store Manager, you will assist in maximising sales and...
-
Catering Assistant
3 weeks ago
Nottingham, United Kingdom Auntie Anne's Pretzel Bakery Full timeAuntie Anne's Pretzel Bakery in the Victoria Shopping Centre in Nottingham is thriving. With 42 other Bakery stores in the UK, Auntie Anne's is expanding and hiring. We are a world famous "G_rab & Go"_ baking company selling soft, hand rolled & freshly baked delicious Pretzels in a variety of flavours. Mixed, twisted and baked to golden brown perfection in...
-
Bakery Assistant
3 weeks ago
Nottingham, United Kingdom The Beeston Brownie Company Ltd Full timeThe Beeston Brownie Company are looking for an enthusiastic, hardworking, reliable person to work in our Nottingham bakery. You will be working within a team of bakers producing a range of chocolate brownies and blondies. Experience is not essential as full training will be given but you will need to have a passion for baking, and the ability to work well...
-
Retail Bakery Assistant
4 weeks ago
Nottingham, United Kingdom Nottingham Trent SU Full time**Retail Bakery Assistant** - £8,415 (FTE £23,117). 20 hours per week worked over 5 days out of 7 days._ - This is a Term - time position, 31 weeks per year._ **Applications close Monday 21 August at 23:59.** Interviews are expected to be held week commencing 28 August. **Job Type**: Part-time Part-time hours: 20 per week **Salary**: £8,415.00 per...
