Temporary Customer Service Advisor
2 months ago
**Job Description**:
**Temporary Customer Service Advisors (Housing and Repairs)** required by a leading public sector organisation in West London.
This is a TEMPORARY role for circa 12 weeks in the first instance (possibility of a permanent role thereafter), working 36 hours per week - Monday to Friday - shift patterns in operations (operating hours are 8.00am to 7.00pm) - full training provided and hybrid working thereafter (home based and office working) - offices based in the Hammersmith area of West London.
There are currently 6 temporary roles available at this organisation.
Key duties include:
- Provide a single point of contact for those contacting the organisation about housing services and repairs.
- Ensure that customers receive a timely and positive response, achieving performance targets and high rates of satisfaction.
- Deliver a consistent, reliable, customer focused service, ensuring value for money and responsive services to anyone contacting the organisation and to act as a positive role model for all staff.
Applicants must have excellent verbal and written communication skills, superb customer service skills and the ability to self-manage and show initiative.
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