Service Operational Lead
3 weeks ago
Work with peers and other managers within the services across Provide CIC, and external partners to ensure that service delivery is effective and efficient. Monitor national and local guidance and policy relating to Community Therapy and Strength and Balance services and participate in the development of local policies to ensure consistency with national directors and local frameworks. Manage the services in line with agreed financial and quality objectives and be responsible for taking corrective action as required to ensure the efficient and effective management of resources to deliver the desired quality and quantity of service. Ensure that all targets are communicated, understood and achievable.
Develop a performance management framework and provide support to colleagues to meet required quality standards and expand their knowledge and skills. Develop an agreed data set to satisfy the needs of activity reporting and quality reporting and to facilitate clinical review/audit of care. Actively contribute to the production of a monthly performance report for the services and analyse monthly activity information taking corrective action to maintain activity targets. Develop and maintain a system to monitor professional registration of staff.
Deputise for the Divisional Operational Lead / Assistant Director if required. Provide cross cover for other localities in the absence of peers. Responsible for ensuring staff are familiar with and compliant of organisational policies and standards. Responsible for ensuring that overall day-to-day management arrangements are in place to ensure effective health care delivery to patient/users of these services.
Develop, monitor, and implement guidelines and protocols of care, including the development and review of Community Therapy and Healthy Balance pathways. Plan, monitor and implement clinical service policies. Ensure partnership working with primary care, social care, the acute services, and the voluntary sector in both the planning and delivery of the Services. Work with clinical and non-clinical colleagues internally and externally to develop the services in line with the wider system strategy.
Responsible for either delegating complaint investigations or undertaking investigation of complaints, ensuring appropriate actions are taken to resolve/address deficiencies in the service provision. Responsible for effective management of the Therapy workforce including sickness/absence management, recruitment and selection, development of staff members. Responsible for maintaining a working environment that attracts new and diverse colleagues into the teams and contributes to retaining them.
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Warehouse Operative
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Distribution Operative
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General Operations Assistant
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Warehouse Operator
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Technical Operations Specialist
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Technical Operations Specialist
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Technical Operations Specialist
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Technical Operations Specialist
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Technical Operations Specialist
2 days ago
Braintree, United Kingdom DCS Technology Full timeWe are leading software and technology firm in the hospitality sector producing a wide range of state-of-the-art technology solutions including robot waiters, facial verification, mobile apps, EPoS, and payment solutions. Reporting to the Head of Operations, as an Operations Specialist specialising in the Point of Sale (POS) industry, you will play a pivotal...
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Technical Operations Specialist
2 days ago
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General Operations Assistant
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Waste Operative
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