Head of Operations

4 weeks ago

Birmingham, United Kingdom BCAL Full time

**Head of Operations - BCA Logistics**

Birmingham (predominantly on-site)

BCA Logistics is a provider of vehicle inspection, collection & delivery services within the automotive supply chain on a nationwide basis. Typically operating at end of vehicle contract BCA Logistics inspects & collects in excess of 600,000 vehicles per annum making it the largest provider of these services within the sector with further growth planned.

This is an exciting opportunity to join BCA Logistics, a fast paced company that really values your skills and hard work.

**Main purpose of job**:
BCA Logistics is looking to appoint a Head of Operations, with the primary focus of the role to manage a logistics operation that underpins the single move and inspection activity within BCA Logistics.

Commercially astute, you will have a sharp eye for optimisation of costs as well as a track record in customer service and operational delivery.

As Head of Operations you will be responsible for driving change and continuous improvement through a strong management team and structure, based on embracing the BCA core values.

Due to the nature of this role it will be predominantly based on site at Brimingham Business Park - Solihull - with some flexibility on occasional home working.

**Main Responsibilities**:

- Leadership and coaching - performance management and culture, succession planning, safe working, resource utilisation, forecasting resourcing levels
- Providing continuous improvement within the operation, evolving the existing operating model
- Drive controlled and measured change within the operation, creating the agility and flexibility within the operation to adapt
- Motivating and developing employees to ensure we build strength in depth and an environment for success.
- Communication and reporting - communication channels across operations, monthly reporting on vital performance, develop reporting infrastructure
- Identify and create new initiatives to exploit opportunities for change which achieve continuous improvement and ultimately a cost efficient operation.
- Operational Finance - operational budgets, capital projects, accountability for the achievement of budgets across operations
- Operations - developing process and policies, identify risks and threats, improve planning and processes, ensure consistency, identify improvements, develop new projects and expansion activities, direct logistic functions, legal and risk compliance
- Analyse the financial impact of proposed logistics changes

**Essential Criteria**
- Strong leadership with the ability to drive change
- Exceptional management & communication skills to be able to lead a large team across a diverse logístical arrangement
- Possess drive and enthusiasm to deliver constant continuous improvement
- Highly motivated and proactive, enjoying leading as well as working as a team, whilst also taking full ownership and accountability for delivering results.
- Commercially orientated and have the ability to liaise across all functions and at all levels of the business
- Driving change and operational excellence
- Evidence of business impact and achievement
- Strong organisational skills with a keen eye for detail
- Dedicated and ambitious, able to handle high work demands
- Able to build and maintain effective working relationships
- Excellent project management and time management
- 5 years’ minimum experience and a proven track record

**Package Includes**
- Competative Salary
- Car Allowance
- Company Bonus
- Private Mediacal Cover
- 25 days holiday
- Pension

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