National Account Coordinator

1 week ago


Solihull, United Kingdom Stonegate Group Full time

We are looking for a National Accounts Coordinator to join our fast-paced Sales Team. Under the leadership of the Business Development Manager, the National Accounts Coordinator has the primary role of building and developing agency and third-party relationships and will take responsibility for delivering the department's performance against targets.

The role of National Accounts Coordinator is predominantly an admin-based role that requires excellent attention to detail alongside customer service skills and a full understanding of the sales strategy and an ability to develop and actualise a systematic approach to maximising opportunities within an agency and third-party environment.

**Key Responsibilities of a National Accounts Coordinator**:
Handling all enquiries and updating list information as required

Arrange and conduct monthly phone calls with all account managers to ensure listings are up to date and accurate.

Write proposals based on account needs and understand how to quote for minimum spend where relevant

Ensure all bookings are compliantly entered onto the relevant Stonegate system accurately

Ensure all action notifications on Collins are completed daily

Feedback to National Accounts Head of Sales any venue issues that arise and escalate why venues are not being sold.

Manage incoming calls to National Accounts Team phone lines assisting every customer with the highest level of customer service

Joining Stonegate will mean a competitive salary, 25 days holiday + annual leave purchase scheme, free parking at our Support Centre, a Stonegate discount card to use in our sites, ongoing learning + development opportunities, highly engaged teams and a culture of excellence and a range of other benefits including health and dental insurance. This role is based in London with a mixture of home and office working.


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