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Credit Controller

8 months ago

Manchester, United Kingdom Clarity Travel Full time

**Overview and what we offer**
- Monday - Friday 37.5hrs
- Refer a friend for £1000 bonus which is unlimited
- Extra earning potential with Incentive Scheme
- Generous holiday entitlement
- Staff Awards
- Hotel and airline discounts
- Discounts on sporting events and tickets
- Exclusive discounts for mobile phone providers, designers, retailers, days out, gym memberships and much more
- Employee Assistance Programme
- ** OUR COMPANY CULTURE IS..... Bright, Energetic, Fast Paced and Rewarding, where we PROVIDE you with the opportunity for that brighter FUTURE**:

- At Clarity we not only listen, we adapt and we deliver

**Who are we?**

**Clarity Business Travel**
A top 10 UK-based Travel Management Company which is part of **The Portman Travel Group click here to view our** **LinkedIn Careers Page**
and includes **Brighter Event**, **Elegant Resorts**, **If Only** and **Destination Sports Group**

With over 60 years’ experience, we are backed by the brightest people, and industry leading technology.
As the business travel experts, we combine state-of-the-art automation with exceptional customer service delivering customer satisfaction scores of over 98%. Our attention to detail and duty of care is unrivalled and allows Clarity to provide successful travel programmes in several key sectors including Energy and Marine, Sports & Recreation, Construction and Government.

**Clarity promotes a sustainable approach to business travel and by 2030 will be carbon neutral.**

**Credit Controller**

include courtesy calls, to ensure all is well, and the client has no unresolved queries or disputes prior to the invoice due date.
- Responsible for managing a significant client debtor portfolio in both volume and value
- Escalating any risks or significant queries / issues to the Credit Control Team Leader, with suggestions for further action
- Analysing and reconciling large volumes of data to understand which transactions are in query or overdue
- Documenting any queries within the system and maintaining the progression of those queries
- Building strong relationships and improving interactions with customers to strengthen key relationships
- Building strong relationships with colleagues in credit control and across the wider finance team
- Liaising with internal stakeholders to ensure issues are dealt with appropriately and efficiently
- Adhere to the organisation’s policy and procedures on information security and take whatever actions are required to safeguard data and assets
- Bringing ideas and suggestions to the attention of the Credit Control Team Leader, to improve processes / procedures, including system

enhancements and any changes to routine that will benefit the team
- Additional Duties as required

**Essential**
- Computer literate with experience of Microsoft office.
- Excellent attention to detail, accuracy, and the ability to follow instructions.
- The ability to work within a team environment to achieve team/department objectives
- Ability to work under pressure and to tight deadline
- Excellent verbal and written communication skills
- Very high attention to detail and organisational skills
- Excellent knowledge of Word and Excel - creating and maintaining documents
- Experience working as a Credit Controller