Catchment Lead

Hello, we’re Severn Trent and we think water is wonderful. Oh, we’re pretty keen on people too.

24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 6,500 brilliant team members working across our patch.

We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

**EVERYTHING YOU NEED TO KNOW**

Working within our exciting Waste Network Operations department, you have the chance to join the team as a Catchment Lead.

In this role you will predominantly ensure the effective operation of the Sewerage Network within the Birmingham area and manage your own workload. You will be delivering full compliance on everything from Health and Safety to regulatory and company standards.

Furthermore, you will get focus on the needs of our customers by delivering ‘right first time’ solutions and you will implement initiatives within the sewerage networks to aid improvements to our performance measures and serviceability.

You’ll have daily activities too, such as managing and enhancing our internal and external relationships with all key parties, carrying out workplace audits to monitor our contractor’s compliance.

So, if you own a full UK driving license and possess great communication skills & experience working with contract partners and great working hours (Monday to Friday - 7.30am-3.30 pm) then please keep reading.

Sound like you? Then read on.

Some of your other key accountabilities will include:

- Lead and promote a safe working environment to achieve Goal Zero whilst ensuring all quality standards are met.
- Improve customer experience to reduce written complaints by proactively owning and resolving all customer service issues.
- Through workplace audits, monitor contractor’s compliance against the requirements of the contract with particular emphasis on meeting health and safety, work quality and regulatory reporting standards.
- Ensure all internal and external flooding incidents within catchment have been dealt with and investigated in accordance with company standards and where necessary appropriate mitigation measures are put in place to prevent a reoccurrence.
- Own all pollutions within catchment and ensure feedback following an incident is accurately reported and all information collated.
- Identify all known and potential ‘Hot Spots’ within catchment and develop and maintain effective contingency measures to minimise impact on customers and the environment in the event of asset failure.
- Identify asset investment requirements and any residual risks arising from operational activities and record details on the companies risk management database.
- Take part in a standby rota

**WHAT YOU’LL BRING TO THE ROLE**

The post holder will have experience of working collaboratively with contract partners and stakeholders across a large geographical area. Having experience of building and developing effective relationships with internal and external stakeholders e.g., Customers, EA and Councils would be beneficial. An understanding of sewerage law and the operation would be desirable but not essential.

The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you too.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. **Is that you?**

**WHAT’S IN IT FOR YOU**

Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

- 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £2,250 per annum based on company performance)
- Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two volunteering days per year

**WHATS NEXT?**

**We can’t wait to hear from you.**

An