Smart Meter Dual Fuel
3 weeks ago
**About The Role**:
Reporting to the Technical Helpdesk Manager you will contribute to Morrison Data Services safety and quality assurance standards by supporting meter installers via the Technical Helpdesk based in Newcastle.
This is an ideal opportunity for someone in a field role to make the move into an office based role.
**Salary**: £30,900 plus potential performance bonus of £2,000
Days Worked: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
What you will bring to the role
- Excellent practical and theoretical knowledge of gas and electric metering activities.
- Demonstrable experience in a similar role or considerable operational experience and will hold the relevant training and competence certification which for electricity must be as a minimum 1ph whole current work and 2 rate metering systems.
- ACS qualifications and competence to U16 meter work would be desirable
- Persuasive communication and influencing skills at all levels both internal and external
Key Responsibilities for the role
- Focus upon the delivery of technical quality assurance support on gas and electric metering activities, via inspection of completed job photos, reporting of issues to field management and tracking rectification work through to completion.
- Reviewing and distributing field audit fail returns checking results against original job photos submitted by meter installers before issue to field management.
- Provision of remedial inspection lists for field auditors.
- Recording remedial inspections results on relevant trackers and sharing results with field management.
- Review and closure of field management investigations responses received into the technical helpdesk.
- Maintaining safety warming notice logs updating management of non-conformance issues identified across teams and responding to relevant authorities when requested.
What we can offer you
- Access to employee assistance programmes
- Discounts with national retailers
- Eye care vouchers
- Mobile Phone Discounts
- Reward & Recognition Scheme
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